Sandra A.
This place is a SCAM!
I have been disputing and trying to get my money back from Icert Global for over a month. I was promised a resolution to a dispute by July 20. It is now the 30 with no communication. THIS IS A SCAM!

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iCertGlobal (icertglobal.com) has 254 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sandra A.
I have been disputing and trying to get my money back from Icert Global for over a month. I was promised a resolution to a dispute by July 20. It is now the 30 with no communication. THIS IS A SCAM!
Joel R.
I wish I had ready the reviews before I took my PMP course. As many others have stated: 1. The instructor is just reading from the slides that are sent to him. I can get approximately the same amount of information by just reading the PMBOK book myself. 2. The information on those slides is frequently not in synch with the questions on the quizzes that we are asked to do at the end of each lesson. 3. The questions in the quizzes have tons of misspellings, grammatical errors, as well as extra or missing words. To make matters worse, the answers are often completely wrong compared to what information is actually in the PMBOK (as attested to by our instructor, not just the students). I sent what I thought was a respectful e-mail outlining the problems I saw with the course, and recommended several ways to address them. When my classmate seconded my thoughts and added a few others, she was met with a very defensive e-mail that wasn't very helpful. In short, find another place or program to get your PMP training.
Simon S.
Excellent learning experience, though the trainer was reading out the slides along with best fit examples(out of his experiences), I feel it's up to us, to ask more relevant questions which are our experiences in Project Management and gain more knowledge about it and learn.
ankit
Very helpful and customer friendly. Excellent support provided to me right from the start to end, for PRINCE2 I would like to mention about Archana as she was very supportive.
Ajay Kumar V.
Very helpful and customer friendly. Excellent support provided to me right from start of training to examination and finally to Lean Six Sigma Black Belt Certification. Wishing them all the best. Ajay Kumar Verna Genera Manager, BHEL (retd)
V V.
Excellent training. Significant content to be learned. Ninad Kulkarni was an amazing instructor with extensive knowledge in PRINCE2, Agile & PMP. I very much enjoyed the illustrative explanations from his rich experience and his openness to deal and answer with all our questions and requests. Special mention for Archana Ravidas (Learning Consultant) for her friendly & helpful approach. She has assisted me very well with all the queries and followed up till the end. Thank you. Srinivas Degala
Subodh M.
I received this training through iCert, however, I enrolled with Msystraining that have some sort of arrangement with iCert to deliver the training. I attended the LSSBB training scheduled from 06/26/2018 to 06/29/2018. The training was extremely poor and disappointing. I left the training not knowing any more about six sigma than I did entering the training. These are some of the primary issues with the training - The trainer did not have an understanding of the course material - The trainer knowledge about six sigma was extremely poor. He was unable to explain basic concepts and at times made up answers. - Key areas of six sigma were not touched upon and no training on those areas were imparted. - The video content on ICERT Global is sub par. The audio does not match the video and the video keeps getting stuck Based on these points, there is no way that i'm going to be able to attempt any six sigma exam without undergoing rigorous training or self learning. The training was a total waste of time and what was discussed over 4 days could have been covered in a single day. Each day was a repetition of the previous day's high level training. After communicating with the Msystraining team, their response was basically that i should have highlighted the issues day 1 and that providing this feedback after training was completed was not going to get me a refund. Additionally, while they didn't outright acknowledge the poor course content. The tried to lay the responsibility of identifying the poor course content at my feet. I will definitely not be attending any of their training classes again.
Mahadevan
I am very upset about my whole experience with ICert Global. I signed up at MsysTraining website for Lean Six Sigma Black Belt in person Training from Jun 26th to Jun 30th. The training was provided by ICert Global. The instructor was not having deep knowledge understanding of concepts. He had no industrial experience on how to apply the concepts in real life projects. He was reading through the slides. He skipped almost 80% of the concepts, charts, applications, calculations in the Measure and Analyze Phase. When we ask any questions, he either gave an answer which is not correct or trying to make it up on the go. He often searched for the answers online for basic questions. At the end of 4 days, when I look at the sample test / course content, most of the sections looked new to me. Course: I had an expectation that paying $1800 for a course will be very valuable and I will have professionals to collaborate with. But when I went for the training, it was me and my other friend (we both signed up together) and one more attendee (3 people). All the courses I attended so far in my career, the organizer provided course materials or printed handouts. No books / handouts provided for the training. The instructor printed few pages of the PowerPoint slide he was given and handed out on day 3 and 4. No projector was provided in the meeting room for the instructor to present. The instructor was reading slide after slide, and using incorrect terms and giving incorrect explanation. He was switching between phases of Six sigma constantly which was very confusing. We didn’t get any handouts to follow him. The instructor skipped all the areas which talks about charts, or calculations. He spent almost an hour and half during first 3 days and 3 hours on last day to through the sample questions. He kept repeating the same questions to make us memorize the answer instead of spending time in explaining the concepts. Online Materials: The Icert global online portal has video for each session, when I tried to go through it, the audio of the session and the information displayed on the screen was not matching, its more distracting and not useful at all. I had an expectation that after this course, without spending hours of reading I will learn the key concepts and the tools used in Six Sigma to improve the quality of any process. Now it turns out like even after paying $1800 and going through the training, I had to go through the pain of reading the book in detail to understand how each tools are used. I had wasted 4 days of time and money on this course. I cannot recommend or write ICert a positive review at this point and would appreciate a refund