Anonymous
Don’t Trust Ice Dragon
Products are inferior. Ice Dragon removes negative reviews. I left a 3/5 star review for the LED mask, and they removed it after one day. The sauna steamer was made in China. I received an email that I would be getting the larger, oval ice bath (I received the small, round one). These are low quality products. The LED light mask does not ship from the United States (as their website states); it is shipped from Hong Kong. I have yet to receive it. The website states their products are tested for safety in the USA and European facilities (this can’t be true as Hong Kong is a part of Asia). It’s all sketchy. Especially, considering they removed my review. They only keep higher star reviews up (which are probably fake). Ice Dragon has misleading/false advertising. I don’t trust that their products have no VOC’s (as the website states). Doubt anything they say is true.
Response from icedragonclubJun 19, 2025
Dear valued customer Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for not fully meeting your expectations. At IceDragon, we are dedicated to delivering high-quality products and services, and it is disconcerting to learn that we have fallen short of your standards. Please be assured that all our products undergo rigorous testing to ensure their reliability and performance. Regarding the ice bucket, which is randomly selected as a complimentary gift, if it does not meet your satisfaction, we would be happy to send you an alternative oval bucket at no additional cost. To proceed with this arrangement, kindly provide your order number, and we will promptly process your request. Thank you for your patience. The IceDragon Team