iCasino.com - Social CasinoReviews of icasino.com

Have two redemptions pending one I made for 500 on 9/18 and the other 1600 on 9/23. Still pending 10days later and the other 4 days both haven’t even been processed. Have no way to reach a live representative other then the automated messages that’s says it should be about 24/48 hours from redeem date to get looked at and then a few days to show funds in account. Pretty upset as this would definitely help me in a time of need but getting real iffy if I’m ever going to get payed out. Thought Skrill social casinos pay instant. Please review and process my redemption icasino Update They payed after contacting live support, it was approved and sent hours apart Did wait two weeks n some change but just happy i was able to get my redemption

Limited games but the overall site runs ok can't tell if I'm verified or not haven't redeemed. Kinda leary on some of these newer and smaller social casinos. Mainly the payout and verification method are sometimes risky. Won a little bit but before I could verify the account gave it right back to them as usual. Probably the last time I will play on here but was fun to try out.

Great game selection and pretty decent wins. However, the redemption process takes forever. My first redemption was made on June 19 and received on June 23. My second redemption was submitted on June 25 and is still pending. I contacted customer service and was told it could take up to a week. That’s ridiculous. Hopefully I get my redemption soon, but it’s Friday so I doubt it will be here before Monday. UPDATE ON 6/30 - still waiting for my redemption that was submitted Wednesday morning, and it’s now Monday afternoon. Customer service gives a generic response when I contact them “Upon checking your redemption request is currently under review by our team. Approvals are typically completed within 24-72 hours, but in some cases, it may take up to 7 days. Once approved, the prize will reflect on your account within 3 business days.” I am going to give them until Wednesday, as that will be the 7 days they claim. UPDATE ON 7/1 - Still no redemption. I tried to email support at icasino.com (the address listed in their terms of service), but that email just sends an auto-reply to use the support button on their site. I tried the support button (for the 5th time), and continue to get the standard responses stating redemptions may take up to seven days. Well it has been seven days... STAY AWAY FROM THIS SITE. UPDATE ON 7/2 - They rejected my redemption! I contacted customer service and they said to resubmit. I did resubmit it, and it was processed within minutes. I am adding two stars since I actually got my money, but having a redemption take over a week is not good.

Great site great games just been waiting on my redemption for some days and I can’t contact support but overall a very good site to play !!

Only putting 3 stars due to the fact that I’ve once had a redemption here and it was processed within 30 minutes, no issues but now they are going on almost a week with no redemption received by me and just keep getting the run around. Support just gives the same copy and paste answers without giving me any update on where mine is in the whole process. Seeing people get paid out $3k within minutes of submitting it and I can’t seem to get my redemption which is going on 7 days now. Completely unacceptable & will be finding elsewhere to put my money. Just be cautious depositing here. Will update when things take a turn.

48 hours and my skrill payment still has not been approved have not received an email saying they have received my request ..also being told it can be up to 7 days for an approval