iCasino.com - Social CasinoReviews of icasino.com

Beware of this site. 2 of my cards were compromised per my bank when logged onto this website. I casino won't acknowledge or do anything. My money is gone from my account and have to wait for investigation. Unreal.

UPDATE: 12/12/2024 - We STILL have NOT been provided with a refund EIGHT DAYS after informing iCasino of this incident. Today we are contacting VISA and Mastercard directly to inform them of the UNACCEPTABLE violations of their merchant agreements, filing a complaint with the Federal Trade Commission, submitting a complaint with the Consumer Financial Protection Bureau and contacting all national and local news media outlets. Clearly this foreign entity believes it’s outside of the reaches of our legal and regulatory system. I will continue to provide updates throughout this process and expect a much more significant response after the above mentioned agencies reach out to both Sunflower Technology Inc and iCasino.com. ORIGINAL REVIEW: Incredibly, a lack of ANY identity verification process led to my 15 year old AUTISTIC minor child being allowed to purchase $1580 in “gold coin packages” within a mere 24 hours. Police report has been filed yet they are still refusing to refund the money that was obtained by unauthorized use of a SPONSORED(minor) CASHAPP debit card. We TRULY do not try to play the whole disability card at all but autism can sometimes affect the ability to discern the overall risk involved with activities such as gambling. This has to be stopped. Sunflower Technology Inc DBA iCasino.com WILL-NOT continue to possess a MERCHANT account with VISA or Mastercard if we’re not refunded IMMEDIATELY. Next we will be contacting VISA and Mastercard to provide substantial evidence of the CLEAR violations of their perspective Merchant Account Agreements. I get it. People gamble. My kid isn’t going to. We’re going to start holding these foreign organizations accountable for their FRAUD.

I liked the site at first but the support team is not helpful at all

Just poor customer service and still waiting on my payout...Smfh...

Total trash, no appreciation for a customer who re-circulated over 800 SC coins . They are supposed to be a new social casino but yet I mysteriously had 3 logged conversations that I wasn’t a part of. They didn’t even have my city on their stupid catalog. So verifying would have been impossible. I brought to their attention all these issues and also saying that I was going to close my account… THEY ANSWERED NONTHING didn’t give me any curtesy SC coins and instead of trying to maybe make a customer happy, they just decided that they got away without having to pay a big redemption and closed my account