iCasino.com - Social CasinoReviews of icasino.com

While the games are good. Their redemption process is unbearable. It was instant and now one from yesterday still never came. There's absolutely no communication and support never had any answers other then WAIT. 🙄

They don't have any customer service at all there is no way to contact them and I'm still waiting for my $50 that I won to be given to me.

They don't ever add new games. In fact they haven't added a single game in several months now. Also, they claim to have a great VIP system but there is absolutely NO VIP system anywhere to be found on the website, and when asked, support doesn't respond. The most annoying thing is the daily login streak simply just doesn't actually award that days bonus "box" more than half the time. There are 4 or 5 extra boxes over a months time you get for daily login, and when you reach about 3 to 4 of the 5 total, it shows the reward, and has an animation of the currency being added to your balance, but doesn't actually add it. I and hundreds of others have messaged them about this, and they simply gas light you saying that you DID receive it even though you most definitely DID NOT. Strange and wildly obvious way to lose player faith if you ask me... especially to then lie and emotionally abuse your customers when they call you out for it. I have over 50 screen recordings (mostly my own and then many from others sent to me as well) of the whole process of logging in to claim it, showing everything I just described, and then proving it didn't actually give the reward. I've sent these to them but they just continue to gaslight you despite the indisputable proof anyways. Bad start and even worse overall look and show of bad faith for this new website. Especially when it's sister website, CrownCoins is so much better in all ways. Even they are going down hill with their overtly obvious, algorithm based wins though... Can't call it "random" or "RNG" when it's all an algorithm, now can you guys...

It sucks. Several times I've waited a day and was supposed to get a tier like dollar when you reach level 5 or 8 or something. It shows the money go up, the green sc coins, and it's not in the balance. Has happened several times. They have literally like ten slots. And there's a reason they only use Ruby games cause they have the absolute worst return to player, on other platforms as well. I've deposited in the past but I recommend not messing with this one

4 days of holing onto my redemptions with continual conflicting information about timelines. First one went through in 30 minutes - they trick you

Read terms and conditions BEFORE you start to play. LIttle to no mention about redemption processing, and the only method allowed is by Skrill. They're notorious for freezing funds and closing accounts.

Worst casino. Never expect to win and do NOT invest a single penny into

Unsure if it is ligit I have to verify phone number and it never sends the code I tried too many attempts I'm done with it