ButureReviews of ibuture.com

The product (battery operated vacuum) performs excellently on my vinyl plank flooring and low pile area rugs. I have bought two as through user misuse I melted a sectional tube and the contact points no longer aligned and I was very pleased with how the first one worked until I broke it. When I bought my first one I had an issue with the battery and customer service quickly responded and replaced the battery within days. I highly recommend Buture as a company and their vacuums as excellent

Se trata de una aspiradora modelo VAC01 comprada en su web. Tras unos días de correcto funcionamiento la aspiradora funciona pero no aspira casi nada y se calienta. Nos registramos para su garantia. Hemos mandado ya tres correos a su dirección de soporte sin respuesta. Hoy hemos puesto otro con visos formales de denunciarlos.

Acquistata aspirapolvere, dopo 1 anno si è rotta la spazzola, dopo vari solleciti al mio reclamo ricevo la spazzola nuova, poi si è rotto il contatto sopra il motore lo scorso 29 di Agosto, inviato nuovamente reclamo con foto varie, ad oggi 05 di Settembre dopo una decina di solleciti nessuna risposta, premetto che la mi aspirapolvere è ancora in garanzia, comportamento alquanto vergognoso e inammissibile, non comprate nulla da questa Azienda, non rispondono quindi nessuna garanzia.

Comentario: Compré un aspirador Buture VC60 (pedido CA244590160DE) en noviembre de 2024. El producto dejó de funcionar y contacté con atención al cliente el 08/08/2025. Han pasado más de dos semanas y no he recibido ninguna respuesta, a pesar de estar dentro del período de garantía. La falta de comunicación y de soluciones es inaceptable. No recomendaría esta empresa por su nula atención postventa.

If I could give a zero star review I would. We bought a VC70 vacuum from them and it arrived in a few days (which is the only positive thing about this experience). The battery and charger were faulty (so wouldn't charge). I contacted customer service multiple times, via email and the form on their website, but have not heard back once. I ended up taking a risk and bought another charger from them for an additional £17. This charger never turned up - it was sent from China and never made it through customs, so has been returned to sender. With no contact from anyone at the company their warranty promises are completley void. DO NOT BUY FROM THEM.

I don’t recommend this company. I bought a vacuum cleaner on their official website, but I didn’t like it and sent it back. After that, they stopped responding, ignored all my emails, and never refunded me. I had to request a chargeback through my bank

Terrible company. No support. Wouldn’t buy as they don’t honour their warranty at all.

Non existent support. It’s a shame because the product isn’t all bad but support and warranty doesn’t exist.