Kimberlin C.
It was a bad experience but they came through in the end.
The company is horrible. I ordered a costume for an event and the order hasn’t processed after a month. I wrote them and told them to stop processing and refund my money since it hadn’t shipped yet and I could no longer use it. (I also complained to PayPal who was it help either by the way.) Rather than refund my money, they shipped the item 4 days later. Now they won’t give me an address or return label to return it. They offer me 40% off to keep it. I can no longer use it and it is very very poor quality. It shipped from China also, not USA like they claim. DO NOT SUPPORT THEM! TERRIBLE!!! After many, many emails and contact on what’s app, the company finally responded and refunded my money. They also told me to keep the item. So they did the right thing. I have to give them credit where credit is due. I’m glad they made it right. I didn’t want to keep the item so I’ll donate it to a school probably.


