IAMNOTBASICIamnotbasic designs for you, aiming to inspire with each piece.
IAMNOTBASIC (iamnotbasic.com) has 68 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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María José Leal V.
Absolutely love my new bodysuit! Fits like a glove and hugs your body in all the right places, also loved that it has adjustable straps. Measurement table was accurate, color red is amazing, fast delivery.
Response from IAMNOTBASICMay 8, 2024
Hello María, Thank you for your review! We're glad to hear that you're enjoying our products! Thank you for choosing us and being a part of our community!
Diana L.
My parcel was lost in the post and they quickly resolved the issue for me, responding promptly and giving me a refund and next day shipping on my new order. Super happy with the customer service. Material is really soft and feels high quality. Sizing runs a little small but also just depends how form fitting and tight you want it to be.
Response from IAMNOTBASICMay 8, 2024
Hello Diana, Thank you for your review! We're genuinely sorry for the lost order and for the inconvenience you might have experienced, but we're thrilled that we could ultimately make you satisfied, and that you loved the product! We're grateful for your understanding and patience throughout the process. If you ever need assistance again in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing us!
Tian W.
Perfekt ! Qualität auch top!
Response from IAMNOTBASICMay 8, 2024
Hello Tian; Thanks for your kind words.
Tierney B.
Support team was very responsive and accommodating with a return I was having trouble with. I loved the piece that I ended up keeping as well!
Response from IAMNOTBASICApr 12, 2024
Hello Tierney, Thank you for your review! We're thrilled that we could assist you and resolve the issue to your satisfaction! If you ever need further help in the future, don't hesitate to reach out. We're always here and more than happy to help. Thank you for your kind words and for choosing us!
Martina P.
Ho scelto (e ricevuto in pochi giorni) un capo davvero molto bello. Non ho avuto problemi per cui sia stato necessario contattare l'assistenza.
Response from IAMNOTBASICMar 7, 2024
Ciao Martina; Grazie mille per le tue gentili parole
poooof
I ordered for the 2nd time and the clothes are absolutely wonderful. The material is soft and durable and I use them for fire performances. The customer support has been quick to respond to any issues and was always kind and helpful, truly tailoring their help to your needs. I highly recommend.
Response from IAMNOTBASICMar 7, 2024
Hello Poooof :) We're happy to hear about your positive experience! If there's anything specific you're looking for next time, feel free to let us know. Thank you for being a valued customer!
Gissy
Great quality and fit, fast shipping! Will definitely be purchasing again!
Response from IAMNOTBASICMar 7, 2024
Hello Gissy, We’re delighted you’re satisfied with our services and products. We look forward to having you shop with us again!
Tamara F.
I want to express my appreciation for this clothing brand's customer service! Ordered 2 fire bodysuits for a special event, but my package went MIA (got lost in transit). Reached out to them, and they located my order swiftly, ensuring I received it in time for the event. A big thank you for their professionalism and dedication! 🙏🏻
Response from IAMNOTBASICNov 5, 2023
Hello Tamara, Thank you for your review! We're sorry to hear that your order got lost, but we're thrilled that our customer support team could swiftly resolve the issue. Your satisfaction is essential to us, and we're committed to providing you with the best possible experience. Thank you for your understanding and for choosing us!
