AllpowersReviews of iallpowers.com

The ALLPOWERS R600 looks good on paper with compact size, fast charging, and a 100W USB-C port for modern devices, which is one of its main selling points. However, my experience has been very disappointing. The USB-C port failed after only 3 months of normal use, which is far below reasonable durability expectations for a product in this category. The bigger issue is after-sales support. The seller initially offered a $50 partial refund, which was not appropriate for a faulty unit. They then suggested repair but later refused due to return costs and stopped responding entirely. While the product may work well initially for light use like charging devices or small appliances, reliability and support are critical—and in this case, both have fallen short. Overall: Not recommended based on durability and lack of seller support.

new power station but its not working , Allpowers wont support as purchased new from a none support vender best used as a paperweight pure junk get another brand do not purchase this brand as look at the reviews

I purchased an ALLPOWERS power station which failed after only a few months of normal use. The unit began randomly shutting off without warning. This made the product unreliable and raised serious safety concerns about continuing to operate it in my home. I was so concerned it was going to start a fire I had to return it. I returned the unit under warranty as a faulty product. ALLPOWERS received the device and have now had it in their possession for months. After the product failed so early, I requested a refund under Australian Consumer Law. That refund was not provided. My device has also not been returned. The matter remains unresolved after months. ALLPOWERS is a China-based company, with its contact details and headquarters listed in Guangzhou, China, while its Australian site appears to direct customers to email-based support rather than an Australian phone support channel. This China-based company has not provided an acceptable remedy for an Australian consumer when its product failed early. There is no Australian contact centre I could access, no Australian phone support, and no resolution despite them still holding my device. Australian buyers should be very cautious. Based on my experience, I do not recommend this company. DO NOT USE THIS COMPANY.

Habe vom Kundenservice ein defektes Gerät erhalten, war gebraucht. R4000 geht nicht an, Display schwarz. Ebay Kundenservice kann nicht helfen. Habe viele Nachrichten an den Kundenservice geschrieben und keine Antwort erhalten. R4000 gekauft am 30.11.2023 mit 5 Jahren Garantie.

The power runs out quickly there customer service is useless I would run from this company and they don't honor there money back guarantee

The ALLPOWERS R600 works well when it functions, but my experience with warranty support has been extremely disappointing. When the unit failed under warranty, ALLPOWERS did not honour the warranty and communication was very poor. Timeline: • 12/01/2026: Reported battery issue; seller suggested charging fixes • 13/01/2026: Fix did not work; followed up • 14–18/01/2026: Repeatedly requested repair address — no response Despite multiple follow-ups, the seller never provided a repair address or proper support. Bottom line: Decent product, but if it fails, don’t expect warranty help. I would not recommend based on after-sales service.

I am extremely disappointed with my experience on the Allpowers EU official website . I ordered an Allpowers R2500 specifically because the website explicitly stated it was "In Stock" with a guaranteed delivery time of 5-7 business days. Given the critical energy situation in Ukraine, timing was my top priority. I paid in full immediately. However, a few days later, I was informed that the item was actually out of stock and wouldn't ship for weeks. When I pointed out that this is a breach of EU Consumer Law (Directive 2005/29/EC regarding misleading commercial practices), instead of offering a solution, a discount, or a priority shipment, the company simply issued a unilateral refund without my consent. This is an unacceptable way to treat customers. They use "In Stock" labels as bait to get your money, and then cancel the order when they can't fulfill their own promises. If you need a power station urgently, do not trust the stock status on this website. Very poor customer service and deceptive business practices.

The item was used and the battery capacity is a joke 100% only lasting 5 hours at 35w