Servicio postventa pésimo. Después de comprar una estación de carga..nos indican que no la tienen disponible y que no saben cuando la van. A enviar. Muy difícil ponerse en contacto y no tienen sede es españa como da. A entender la página all power España.
DB
DBOC
Stay clear of Allpowers if buying from Australia
Stay clear of this mob. They give a rats about customer service or Australian consumer laws. Bought an R4000 and R600 in a package deal from them in 2025. The R600 developed a major fault within 6 months and Allpowers refused to honour any kind of warranty or repair. ACCC and Office of Fair trading tried to get them to remedy and they just ignored it all with impunity.
AL
ALEXANDRE
Achat allpower r600 ne fonctionne que 2…
Achat allpower r600 ne fonctionne que 2 ans jusqu'à la garantie après poubelle me pas acheter cette escroquerie.
MS
M.Schubert
Allpowers S300 ist der letzte Schrott
Allpowers S300 ist der letzte Schrott. Kam tiefentladen an, jetzt weiß ich warum, extrem hohe Eigenentladung, damit ist man ohne Gebrauch nur am Nachladen. Wem langweilig ist, kaufe Allpowers. Die anderen Geräte werden wohl auch nicht besser sein, Finger weg.
SV
Swissinfo-Vaud
ALLPOWERS S200 from Europe as a customer in Switzerland
My experience trying to purchase an ALLPOWERS S200 from Europe as a customer in Switzerland has honestly been extremely frustrating.
On more than one occasion, listings on different eBay country sites appeared to allow shipping to Switzerland, payment was accepted, and the order process started normally — only for the transaction later to be cancelled and refunded because of ALLPOWERS regional shipping restrictions.
The problem is not the refund itself. The problem is the inconsistency and confusion created for customers.
If Switzerland is not supported directly by ALLPOWERS distribution policies, then listings should clearly prevent checkout from the beginning instead of allowing customers to proceed through the purchasing process first.
After spending a long time researching models, comparing listings, and attempting multiple purchases, the experience became unnecessarily complicated and stressful.
ALLPOWERS products themselves seem interesting and technically capable, but the regional sales and shipping management experience has been disappointing.
GH
Got H.
I received a damaged item
I received a damaged item, and there was a significant delay in shipping
The item arrived damaged, and I also contacted customer support on the website, but I didn’t receive a response even after waiting 3 days
Then I sent an email the email address is listed on the website
But at that time, I was on a business trip
Then I was told to send a photo of the damaged item along with the box
I asked a friend who was nearby, and he sent it
Then the store requested additional proof in the form of the shipping label
Then I found a photo of the shipping label
They changed their terms again and required me to dispose of the item, with the mandatory condition of sending a video of the serial number, which I did when I returned home
After that, I received a response via the messenger app I’d been using for our recent messages, since the store had been ignoring my emails
Here’s what the store said: “Since the oily liquid visible in the photo of the damage isn’t visible in the video, we believe the video may be from a different charging station”
ALTHOUGH THE SERIAL NUMBER OF THE MODEL I ORDERED, THE R1500 LITE, IS LOCATED ON THE BACK, AND THE DAMAGE IS ON THE FRONT, AND THE LIQUID THAT WAS SPILLED DURING THE DAMAGE COULD NOT HAVE... THE BACK COVER
THIS IS JUST AN EXCUSE; ANOTHER CONDITION WAS DISPOSAL, WHICH I COMPLETED, BUT THE STORE NEVER PROVIDED A REFUND
AV
avense
Comprei o allpowers volix p300 e chegou…
Comprei o allpowers volix p300 e chegou no dia 24 de abril,infelizmente chegou avariado a primeira coisa que fiz fio ligar nos 220v para carregar a bateria w logo aí o equipamento ligava-se/desligava-se constantemente. Liguei uma tv de 60w e logo a seguir o equipamento queimou. Nao durou 30 minutos o equipamento a funcionar. Pior que isso é o pos venda que nao existe estou até hoje sem resposta do vendedor e sem soluçao á vista...... Allpowers para mim nunca mais.
SP
Stephane P.
C'est ma deuxième station première…
C'est ma deuxième station première concluente puis montée en gamme par une R1500 1800w avec panneau souple achat via eBay sur un des nombreux site de la marque allpowers la centrale a 8 mois elle c'est mise en défaut puis plus rien aucun contact possible avec la garantie le constructeur semble être plus attentif pour vendre que pour réparer les défauts de fabrication plusieurs mails avec la vidéo numéro de série copie de la facture d achat aucune réponse vu les multiples avis cette entreprise située en chine semble se moquer des problématiques de son matériel.