Joyce W.
The chair is easy assembled and fits…
The chair is easy assembled and fits nicely in our shower. It is very sturdy and drys fast. It is just the right height! Thank you!

I1204 — safer, more comfortable showers for every day.We design reliable, easy-to-use shower chairs that make bathing safer, easier, and more dignified. Whether you’re a senior, recovering from surgery, living with limited mobility, or simply want extra stability, our products are built to help you feel confident in the shower.What you can expect from I1204:Safety first: Stable frames, anti-slip feet, and thoughtful details to reduce the risk of falls.Everyday comfort: Ergonomic seating and adjustable heights to fit real bodies and real bathrooms.Durable quality: Materials selected for water resistance and long service life.Fair value: Honest pricing for dependable products.Human support: Friendly, responsive help from a team that listens. If something isn’t right, we work with you to make it right.Why customers choose us:Independence: Maintain privacy and control over your routine.Peace of mind: A sturdy chair turns a stressful task into a calm, predictable moment.Straightforward setup: Clear instructions and quick assembly.Questions or need guidance choosing a chair? Email us at [email protected] the I1204 difference—safety you can feel, comfort you’ll notice, and service you can trust.
I1204 (i1204.com) has 16 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Joyce W.
The chair is easy assembled and fits nicely in our shower. It is very sturdy and drys fast. It is just the right height! Thank you!
Tom
Everything is as advertised. Great product with exceptional performance
Heidi
I've been trying to get in touch with this company. The shower chair I purchased is not going to work for me. I've sent emails, have not had any response back. Would not recommend them for this reason.
Response from I1204Oct 9, 2025
Hi Heidi — I’m really sorry we missed your emails and that the chair isn’t a good fit. That’s not the experience we want for you, and we’ll make this right. Please share your order number via Trustpilot’s secure Find Reviewer form or email us at [email protected] with the subject “Heidi – Trustpilot”. We’ll arrange a prepaid return and full refund right away, or help you exchange for a model that suits you better — whichever you prefer. Thank you for flagging this. We’re also reviewing our inbox process so this doesn’t happen again. — Chris, I1204 Customer Care
Elaine S.
I never received my order. I receiving everything in Chinese writing. No tracking information , A really bad experience. No place to cancel or reorder. No phone number to confirm or cancel. Pay pal gave me i1204.com. email ! Can you track my order to see if I will be receiving. Many Thanks
Bill
The advertisement of product description, the ease of assembly, and how the product worked was actually true to the product itself. The questions I asked of i1204’s customer service were met with prompt, clear, and respectful responses. The chair arrived a day earlier than expected. The product was true to the advertisement! It has made my life in this area so much better than the previous shower chair I was using.
Xaviera N.
I recently had a stroke and can’t stand in the shower. It has handles which help me get up
Michael M.
Used post-surgery, this chair is remarkably sturdy, easy to use, and comfortable. I continued using it because I'm satisfied with its performance.
Response from I1204Dec 7, 2023
Hi Medina, thank you so much for taking the time to share your detailed feedback
Ramon A.
A practical chair that makes showering my dad with Dementia and Parkinson's Disease much easier. The swivel feature and adjustable arms add to the convenience. It wobbles a bit, which makes me a bit uneasy, and the back of the chair is a bit too short for ideal support.
Response from I1204Dec 7, 2023
Thank you so much for taking the time to share your detailed feedback. We truly appreciate your honesty and are sorry to hear about the concerns you've raised regarding the wobbling issue and the back support of the chair. Ensuring the safety and comfort of your dad is our top priority, and we take your feedback seriously. We apologize for any inconvenience this may have caused. Our team is currently looking into the issues you've mentioned, and we are actively working on addressing them. We value your input, and your satisfaction is important to us.