I Love Vape | Best Online Vape Shop USA!Reviews of i-lovevape.com

Response from I Love Vape | Best Online Vape Shop USA!Jul 20, 2025

Hi Kellee, Thank you for your recent review and for bringing this to our attention. We sincerely apologize for the inconvenience caused by the items being out of stock. We understand how frustrating it can be to experience a delay in receiving your refund. At this time, we’re still waiting on your Zelle information to complete the refund for Order #3345. Please send your Zelle email or phone number at your earliest convenience so we can issue your refund promptly. We truly appreciate your patience and your business with ILV. If there’s anything else we can do to assist you, don’t hesitate to reach out — we’re here to help. Warm regards, I Love Vape Team Thank you for choosing ILoveVape — we appreciate your business!

Response from I Love Vape | Best Online Vape Shop USA!Jun 7, 2025

Hi Danny, We’re truly sorry to hear that you were dissatisfied with your experience, and we understand your frustration. However, we would like to respectfully clarify a few important details regarding your order and the communication process. Our team did reach out to you via email and text, and we did not receive a response until several days later. In our original message, we clearly listed the available replacement options at that time due to the items you originally ordered being out of stock. When you responded, your reply included options that were not part of the choices we offered, but in an effort to provide great service and ensure your order was fulfilled, our supervisor approved an upgraded replacement—specifically the SWFT ICON 30,000 Puffs, valued at $18.99, as a substitute for the Juicy Bar 5000 Puffs, which was originally priced at $6.99. This item was one of the replacement suggestions you provided, even though it wasn’t in our original list. We understand the delay was frustrating, and for that, we sincerely apologize. Our team is currently upgrading systems to improve inventory accuracy and customer communication, and we’re working hard to prevent situations like this moving forward. We appreciate your feedback and will use it to continue improving our service. Should you decide to give us another chance in the future, we’ll be here to assist you. Sincerely, Customer Support Team I Love Vape

Response from I Love Vape | Best Online Vape Shop USA!Jun 7, 2025

Hi Heidi, Thank you so much for the kind words! 😊 We’re thrilled to hear that you had a great experience with our customer care team and that your issue was resolved quickly. At I Love Vape, we’re committed to providing fast, friendly, and reliable service every step of the way. We truly appreciate your support and your willingness to refer us to your friends and family—it means the world to us! Looking forward to serving you again soon. 💨 Best regards, [Your Name] Customer Support Team I Love Vape

Response from I Love Vape | Best Online Vape Shop USA!Apr 18, 2025

Hi Dan we are happy to hear that you liked our products and services