Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.
HyundaiPartsDeal.com (hyundaipartsdeal.com) has 519 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 93 reviews with 1 star · Clear filters
Tim
They sent me the wrong part. I specifically asked in a chat for a chrome part. They sent me a painted part and never responded.
Response from HyundaiPartsDeal.comJun 27, 2025
We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward. Thank you for taking the time to let us know.
John D.
I ordered a part that I didn't end up needing or using. The package was unopened and the part remained in brand new condition. They refused to allow me to return the part and stone walled me with repeated requests. Would not use them again.
Response from HyundaiPartsDeal.comJun 26, 2025
Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy. We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.
Matthew G.
Failure to perform as advertised.
Response from HyundaiPartsDeal.comJun 17, 2025
We're sorry to hear that your experience did not meet expectations. We aim to provide accurate product descriptions and reliable service, and we’d appreciate the opportunity to look into what went wrong. Don't hesitate to get in touch with our support team with your order number so we can make it right.
john S.
Super slow to process, then ship out the part. Took 5 days to 'process the order, and 4 more days for them to print the USPS label, then several more days before USPS actually received it. Don't waste your time and effort with this company.
Response from HyundaiPartsDeal.comJun 3, 2025
We’re very sorry for the delays you experienced with processing and shipping your order. We understand how frustrating it is when an order takes longer than expected, and we apologize for any inconvenience this caused. We’re continuously working to improve our order fulfillment and shipping processes to provide faster and more reliable service. Thank you for your feedback, and we appreciate your patience.
Collin S.
If I could rate 0 stars, I would choose that. Absolutely horrible experience. I had to order the part not only 1 time, but 2 times and then they tried to tack on an extra $19.46 for a price adjustment that they didn’t account for and went into effect after I had already purchased the part I was needing. They refused to help me or waive the adjustment due to it not being policy and that they would continue to hold the part per manufacturer until I paid the adjustment of the part or until I canceled. I think this company is terrible and would never recommend.
Response from HyundaiPartsDeal.comJun 3, 2025
We’re very sorry to hear about the frustrating experience you had with your order and the unexpected price adjustment. We understand how upsetting it is to have to reorder and then face additional charges after purchase. While our pricing policies are set by manufacturers and sometimes change, we regret that this was not communicated and that it impacted your purchase negatively. We appreciate your feedback and will share it with our team to help improve transparency and customer service. Thank you for your patience, and we sincerely apologize for the inconvenience.
Scott S.
Refused to correct their issue
Response from HyundaiPartsDeal.comMar 17, 2025
We sincerely apologize for the frustration you’ve experienced. It’s disappointing to hear that the issue wasn’t resolved to your satisfaction, especially after you ordered the additional parts in good faith. We understand your concerns about the excessive charges for the small components, and we regret that we haven’t been able to address this in a way that meets your expectations. Customer satisfaction is incredibly important to us, and we’re truly sorry that we didn’t handle your situation better. We appreciate your feedback and will work to improve our approach in the future. Thank you for your patience and understanding.
Terry
Hi, I recently needed to buy a handle for the tailgate of my Hyundai ix20, I damaged this when it had frozen shut and I pulled on it with too much force. So I ordered the new panel for around £58, which I felt was reasonable, and I was told the fittings came with the panel, so this was good too. However when the part arrived it had no fittings with it. I told the parts department I need all the required fitting. So they look up the parts required and this comes to a further £54. I was told that one of the parts was particularly expensive, but I said I need all the parts required, so I ordered all the parts. When the parts arrive I was shocked to see what the expensive item was!!! It was a small piece (10mm x 15mm) of sticky back foam called an anti noise pad, price £11 plus, so 4 off at around £45. These are literally worth pennies. I complained to the company and basically got nowhere. Hyundai customer care basically said, that’s the price and we can’t offer a refund, they can’t be returned and that all we can say, apart from thanks for your feed back. This is really bad customer care I feel.
Response from HyundaiPartsDeal.comMar 17, 2025
We’re sorry to hear about your experience, and we completely understand your frustration with the situation. It’s disappointing to hear that the fittings weren’t included with the panel as expected, and we understand how surprising and unfair it must feel to pay for parts that seem disproportionately expensive for what they are. We take your feedback seriously, and we understand that this issue has led to a poor customer experience. It’s never our intention to make our customers feel this way, and we apologize for the lack of resolution when you reached out for assistance. Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns more effectively.
Julien F.
This company is a scam. I purchased an auto part for my vehicle, put in the VIN and everything to make sure it was compatible. Part arrived, it was not compatible with my car despite stating on their website it was. Then they refused to allow me to return it or issue me a refund. This company lied to me about what they were selling then refused to refund me. Shop elsewhere.
Response from HyundaiPartsDeal.comMar 17, 2025
We’re really sorry to hear about your experience, and we sincerely apologize for the inconvenience caused by receiving an incompatible part. We understand how frustrating it can be when a part doesn't fit as expected, especially after verifying compatibility through your VIN. We strive to provide accurate product information on our site, and we regret that there was a discrepancy with your order. While our return policy typically applies to specific situations, we take customer concerns seriously and want to ensure we handle every case fairly. Thank you for bringing this to our attention.