Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.
HyundaiPartsDeal.com (hyundaipartsdeal.com) has 519 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 93 reviews with 1 star · Clear filters
Eddie
Box was damaged couldn’t use gaps was wrong
Response from HyundaiPartsDeal.comOct 21, 2025
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
Matty S.
They had the exact part I needed. I ordered it and it came snapped in half. They shipped this very poorly and never told me I would take a 20% restock fee for returning a product that was shipped broken to me. They refused to send me out a new part even though they said it was an option. It has difficult to have anyone at this company listen. I planned on using this site for more purchases for my Hyundai but I don't think I will since they are quick to dismiss me. Refused to advise they don't replace these parts and led me to believe their customer service would fix this. I was wrong. I ordered my part on 9/26/25 and as of today I have yet to get a refund and only just now got a response they will refund me less 20% which is ridiculous considering they didn't even ship me a usable part. I will be sure to keep sharing this so people are aware of how dishonest this company is and how they lost my business going forward. It's been well over a week since they replied to my negative review and they still refuse to answer or respond to providing a replacement part or refund!
Response from HyundaiPartsDeal.comOct 13, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Ryan B.
I ordered a rear wiper motor for my 2025 Hyundai Ioniq 5. The site doesn’t support VIN lookup, so I had to rely on their catalog, which listed the wrong part (98700-NI000 instead of the correct 98700-PI000). The part doesn’t fit, and when I tried to return it unused, they refused because it’s an “electrical part.” The mistake wasn’t mine — it was due to their incomplete catalog and lack of VIN support. Now I’m stuck with an expensive part I can’t use. If you own a newer Hyundai, double-check with a dealer before ordering here, or you risk wasting money.
Response from HyundaiPartsDeal.comSep 23, 2025
Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy. We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.
Wayne
Entered my VIN for the vehicle and the incorrect part came. Discarded the box and will not receive a refund box the box was discarded
Response from HyundaiPartsDeal.comSep 19, 2025
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
Taz G.
They sent me the wrong part. They screwed up, and yet I had to make five calls and write three emails, and waste hours of time, all to finally find out they're not going to fix their mistake. Their RMA process is totally, 100% broken. I jumped through all their hoops (repeatedly), and they're playing games. They are clearly a shady company. I strongly suggest you avoid this website and all of Auto Parts Prime's other websites. There are more trustworthy options available.
Response from HyundaiPartsDeal.comSep 3, 2025
We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again. Thank you for bringing this to our attention.
Tommygunzx
Do not buy from this place. First order was sent incorrectly. Second order was literally shipped with a hole in the bag and completely empty..
Response from HyundaiPartsDeal.comAug 22, 2025
We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward. Thank you for taking the time to let us know.
Alessandro C.
I'd give zero stars or negative! I ordered a part that was shipped late and arrived one week later than the latest day of the delivery window. I was out of town, the delivery went back and I was charged the shipping fees and 205 of the order. So, instead of receiving apologies... I had to pay $40! For nothing!
Response from HyundaiPartsDeal.comAug 18, 2025
Thank you for your feedback. We're sorry to hear you're not satisfied with our sales policy. We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.
Kerri
I would never deal with this company again! Wrong part sent but yet WE have to pay to ship back and also pay a 20% restocking fee to HOPEFULLY get the right part! Its clear from my pictures that I had to submit, they sent the wrong part! It doesn't even match the photo when ordering!! My Dad said he will use the wrong part as a Frisbee and you can keep the $20!!
Response from HyundaiPartsDeal.comJul 24, 2025
We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward. Thank you for taking the time to let us know.