HyperTrader Reviews | Read Customer Reviews of hypertrader.app

HyperTrader Reviews | Read Customer Reviews of hypertrader.app

HyperTrader reviews

43 approved reviews, newest moderated first

John T.
Dec 6, 2022
Timeframes
I am very satisfied with HT, the only BIG problem are the timeframes. They change everytime and cost me sometimes money. This is terrible and now I am looking for a other platform.
Response from HyperTraderDec 22, 2022
UPDATE: This issue has been fixed in v2.31.6. I hope you are satisfied now. _______________________ Thanks for your valuable feedback, and glad to hear you are happy with HyperTrader. We truly understand your pain point & assure you that team is working to fix the concern mentioned by you. We are very sorry for any inconvenience. Thank you for being a HyperTrader.
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Hoekstra
Oct 23, 2022
Placement of orders fast, pnl off
Placement of orders works fast and smooth. Layout is nice. Nice how you can place an oco with one click in the chart. Biggest con is that after multiple buy/sell orders in one trade (jojo) your pnl and be line are off. Also i would like to have trading reports that show the results.
Response from HyperTraderOct 23, 2022
We so sorry to hear about your not-so-good experience. After further investigations, we have found no issues with BE. As long as you set the correct start date, it should work. BE considers the highest fees you may pay for the trades as exchanges do not send user specific fees via APIs. Also, the fees for the closing trade is considered in the equation. Just comparing price on the chart will not be an exact match with the way we calculate. All in all, our BE calculation is more conservative so in some cases it might so you less unrealized gains. BE only shows the breakeven price. On the other hand PnL considers both unrealized and realized gains for the given date range. You can see more details of PnL in the detailed reporting section. Interestingly enough, some exchanges do not send all the trades via the APIs. Some exchanges only send trades for last 7 days. Thank you for being a HyperTrader.
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Jan V.
Oct 21, 2022
Using it for a year now and what a…
Using it for a year now and what a progression you made. congrats
Response from HyperTraderOct 23, 2022
Thank you for being a HyperTrader. We really appreciate you being a long time customer.
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Leon O.
Oct 14, 2022
hypertrader is an exceptional piece of software
hypertrader is an exceptional piece of software for trading cryptocurrency. all the best features at a great performance. the improvements keep coming and they engage with the community to an extent i've never seen in any other app.
Response from HyperTraderOct 23, 2022
Thank you for your confidence in our trading terminal. Comments like yours motivate us to build further. Thank you for being a HyperTrader.
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Fabio De L.
Oct 12, 2022
Question about open reservation in the wallet.
Hi, was nice chatting with you, and glad I could clear up the confusion. Good support also with zoom. I was confused with a reservation in my wallet (Re). I thought it was an order that was still open somewhere. turns out it's reserved from a gridbot that's also linked to my wallet. everything is linked with the hypertrade API key (Binance and Bitvavo) all your trades that are running are, connected to your wallet. it does not mean that if you trade with a coin pair, your reservation in your wallet is zero. this may be related to another coin that is in an open order. Thank you Karamvir for your good support!! 10/10
Response from HyperTraderOct 14, 2022
Great to hear that we were able to clarify any confusion. We pride ourselves in excellent customer service, and we are happy to see that we stand by our promise. Thank you for being a HyperTrader.
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Tom
Oct 11, 2022
Excellent
Very good app to use and the devs are really listening to the community. Keep up the good work
Response from HyperTraderOct 14, 2022
Thank you for sharing your experience. We welcome all feedback and we do listen to all of them. We are glad to see you have a positive experience with our developers. Thank you for being a HyperTrader.
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Tim
Oct 4, 2022
Awesome
Good, free and must have program. Better then the concurrents. Always helpfull and fast support. 5 stars.
Response from HyperTraderOct 14, 2022
Thank you so much for the 5-star rating. We agree that it is a must-have terminal for all traders.
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customer
Oct 2, 2022
Support was very helpful
Support was very helpful! program is also highly recommended!
Response from HyperTraderOct 14, 2022
Great to hear about your experience. Thank you for sharing. We are happy to be able to help.
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