S A.
Dont use - beware
Dont use. Unresponsive as soon as they got my credit card number. Clearly just an AI driven chatbot with enough website/social media presence to trick people. Very suspect.
Response from HyperCarship | Hyperion Auto LogisticsDec 31, 2023
Dear Shannon, First and foremost, I want to extend my sincerest apologies for any inconvenience you may have encountered. It has come to my attention that the agents assigned to your order were unable to meet your needs effectively. This is not the standard we strive for, and I assure you that we are taking steps to prevent such occurrences in the future. Furthermore, I understand the importance of data security, especially concerning financial information. Please be assured that we do not store any credit card details. These are securely handled by Stripe, and following the cancellation of your contract, your information has been deleted from their systems as well. I am committed to resolving any outstanding issues you may have and ensuring a more positive experience in the future. If there is anything specific you would like us to address or any further assistance I can provide, please do not hesitate to let me know. Thank you for bringing this matter to our attention, and for giving us the opportunity to make things right.