hyperfavor.comReviews of hyperfavor.com

If I could give this site 0 stars I would. Ordered $30 of face masks, took forever to get notified they were even shipped out, and they never arrived. I couldn't contact anyone via the phone or email about the issue. I finally talked to someone via Facebook messenger and instead of refunding me for my items (THAT I NEVER AND STILL HAVEN'T RECEIVED) they offered me 20% off a future order. This site is a SCAM.

They claim that they are manufactured and shipped from Wyoming or Illinois - it's be over 2 weeks and they are claiming that the post office is holding the shipment.... DO NOT Order from this company!

UPDATE: this is a copy of the email from them I received today. “We sincerely apologize for the late arrival of your order because your order is for custom masks and we were overwhelmed with orders and designs at that time so it took more time to be completed and shipped out. We have an offer that we will refund the shipping cost of your order $7.95 back to your account as a sorry gift. Could you please accept this offer as our apology? and if you do not mind, could you please help us innovate or remove the post on Trustpilot? Because we try our best to serve millions of customers all over the world so we hope that you can empathize with us and give us motivation to work and serve customers better.“ ARE YOU KIDDING ME? when I order the masks your website said I will have them in 7-10 days! Nothing said it could be delays! If you do not have the proper infrastructure to make your business just do not accept orders!! You are telling me you will refund me the shipping cost?? I DID NOT RECEIVED ANYTHING!! I want my money back! Go and check the BBB website, many many complaints like mine, an F business! —————————————- I ordered two masks more than a month and a half ago. I email them questioning the late and told me, its because of covid I should expected delays! 45 DAYS OS DELAYS??? The pandemic will be over before I get my masks!! My worst experience buying online ever!

Received the wrong mask. Its been over a month and they never sent the correct one or issued a refund. Terrible customer service. Impossible to speak with a person.

It is not bad but rather the worst. Delays in shipment sometimes exceed the month, and the service center did not respond

I ordered a mask on May 28th..my credit card was charged May 29th...it is now June 27th and still no mask . After repeatedly messaging them I was told they lost the text that was to be on the mask,,Gave them that and a few days later they said it was finished and shipped..Still don't have it.

Yes they are scammers for sure! DO NOT ORDER FROM HERE! I have contacted them and they gave me a tracking number through DHL and the item is in a whole other city. They confirmed the correct address and still haven’t fixed it. Please DO NOT buy from this site. Horrible now I have to dispute my purchase

My masks didn't arrive and all I'm being told is to be patient. Easy to say when they already took my $97. The tracking number they gave me was a DHL intent to ship so not a real tracking number. Now even THAT doesn't work. This site is a scam that is just out to steal your money. Don't trust them! UPDATE 7/4/2020: Finally got a refund. Then I received an email letting me know that my order had been lost and was being resent. A couple of days later, another email giving me the same original tracking # along with a separate email asking if I wanted a refund or replacement. THEN...an email in response to this review asking if they could do anything to help me out. I don't think anyone at Hyperfavor talks to each other. All these different responses, suggestions, etc. after the refund was already issued. It's one big, highly irritating circus.