hyperfavor.comReviews of hyperfavor.com

Awful experience. Received a shirt I could not button. Either the buttons were too big or the holes were too small. I contacted their customer service representative and was asked to send a picture, which I did. Their response: “after checking with factory, we would like to let you know that the products you received are totally fine”. Sounded like a canned response - it was only one product. Also how would they know that the product is “totally fine” if they didn’t try to button it like I (and a few others) did. After reviewing hyperfavors response to my critique above, here are my additional comments: their suggestion that I contact them at their support website is nothing more than a smoke screen. I've already done that...several times. Their response is always the same. They do not accept returns...period! Their suggestion was for me to slit the holes in the shirt so the buttons would fit. Needless to say, I was extremely incredulous. Literally dumbfounded! I've never heard of anything so ridiculous from a consumer packaged goods company in my life. Also, in a prior correspondence to hyprefavor I pointed out that the shirt I received from them did not contain a country of origin label...a clear violation of an FTC requirement. They never addressed the issue. I strongly recommend 'buyer beware' when ordering from this company.

I gave one star because I could not go any lower. Very simply this company steals your money, does not deliver as advertised and makes you fight like hell to get anything back. Use them at your own peril

I place an order in June for my family and we loved the design of the masks. So I decided to place a new order so I'll have a full weeks worth. When the masks came one of the masks was the wrong design but customer service said they would send the correct one. When the mask came the style was totally different, this one sits and cover your nose and mouth making hard to breathe through. When I contacted customer service again I was told they decided to change the design and apparently no one likes it so they're changing it back. And will send me a 10% off coupon to buy the mask I originally ordered instead of sending me the style I ordered. I feel very cheated to have paid for a mask that I didn't get and then ask to paid for their mistakes I didn't ask to be there guinea pig, and hate to lost this company I truly loved the original masks but can no longer trust this company. My Order number is 990230

I ordered masks for the third time from here. I absolutely LOVE my my first two!!!! With that being said, my new one were nothing like they were pictured. I also ordered a 3 pack and got to. They are made completely different and theybare tiny. The color is also supposed to be purple like an amethyst and its like deep rose. I called and they said well we switched manufacturers. I am waiting on customer service now.

One star is extremely generous. The Product isn't worth returning. After several attempts to get a refund I had to turn it over to my CC company and file a dispute. Providing photos, and several emails was of no avail. There were no instructions attached with your first response. I have taken pictures of the three shirts. The XXL is sitting on the light blue xxl Columbia shirt, The two LG shirts are sitting on top of Maroon LG shirts for comparison.Additionally they are shown with yard sticks for measurements. The Tags for the Columbia Shirts are also attached. Now please credit my card and instructions for return of the shirts. Your response after 6 other e-mails: Thank you for your photos. However we regret to say that we could not access all of your above files to see your photos. Please attach them again so that we could check and handle this problem for you. ​ Once again, we are extremely sorry for this inconvenience and thank you for your time and understanding.

Absolutely the worst quality shirts. I asked to return them for a refund and they point me to there policy that states they acknowledge the poor quality but can’t make everyone happy!!!! Stay away from these scammers *Ask for their reply, as a consumer you have no idea what you’re buying some times online until you receive it. They understand that but still refused to refund your purchase if you’re not happy with it.

It has been almost two months. And I still have not got my mask. When I reached out on Facebook they gave me a new tracking number for USPS. Still nothing when I reached back out. They blocked me. So you took my money then blocked me. Wow. Totally a scam. Thieves. Don’t order anything from them.

BEAWARE **SMOKING MIRRORS** Beware that this company is not here in the US but is managed from China. I ordered mask from this company based on advertisement from FB. What I didn't do before ordering is go to their FB page and read their transparency. The respond to people comments saying that mask are shipped in 3-5 days. I placed an order with them on July 11 and did not hear anything from them until I reached to support about not receiving my tracking information yet. On the 23rd of July they sent my a tracking number that said that my package was on the way and that they were located in Union City, GA which is a couple hours from my house. The tracking did not move from when they orginally scanned the label until August 4th. I still did not recieve my mask until August 9th. DO NOT ORDER FROM THIS COMPANY! THEY CAN NOT BE TRUSTED!