Hygger Aquarium DistributionReviews of hyggeraquarium.com

I bought the HG 12972 watt LED light it arrived within a few days. The light is awesome I enjoy the 24/7 mode for you can adjust the light throughout the day and not have to touch it. I bought an h g 971 air pump for a volcano decoration. It works just as expected. I bought the 8 in 1 test strips. It makes it real nice just having to do one test for everything. I bought the HG253 100 watt heater. It worked for about an hour and then started flashing E3. I contacted hygger and they sent out another one. The new one is working great. My whole experience with their products have been great. Only minor hiccup is when they use United States postal service it takes quite a bit longer than when they use UPS.

I broke the impeller on my wave maker so sent an email to support who were more than happy to help with a replacement impeller. Delivery time was around 20 days and I was happy with this. I can’t fault the customer service. Every email was responded within a timely manner considering the time differences. 100% customers satisfaction. Thank you Ginger

Sometimes, products are only as good as their customer service, as things can easily go wrong, no matter how brilliant a product may be. Hygger customer service did not disappoint when I raised an issue with my aquarium heater which lasted less than I expected, which they backed up with longer than usual warranty, and they lived up to it with great communication!

I recently got the Hygger 20W full-spectrum aquarium light delivered to my home, and I’m really happy with it. The light quality is great — my plants look brighter, and the tank has a nice, natural color. It fits perfectly on my 29-gallon mildly planted aquarium, so setting it up was quick and easy. Their customer service was also impressive. They responded fast and were very helpful, which made the whole experience smooth. Overall, the light performs really well, fits perfectly, and the support from the company was excellent. I’m glad I went with this light.

I got a really good aquarium filter. The HG176 working well and absolutely silent. It also only consume 2W that's impressive. I also like the

HG139 Aquarium Filter with UV light. Came without any instructions. Chat Assistance requires a fee. Website search is no help. Manual on the website (which I had to print out) was no help. Still don't know how to control the UV light in the aquarium filter because I can't tell if it is on or off.