HydrohbottleReviews of hydrohbottle.com

Great customer service and great product would highly recommend the product and the company

I'm new to Hydro and wasn't sure if I needed to use the tablets IN the Hydro water bottle or exactly how that worked. I wrote to their CS team and got a timely reply from one of their agents. Very kind, detailed explanation of how the process works with the bottle and separately, how the tablets work. I was impressed with the clear explanation and kindness of the reply. I wouldn't hesitate to recommend this company.

I originally received a bottle with a manufacturer defect on the seal. I am updating from a 1 star review, because Kristina was awesome and fixed the mistake promptly. She sent me a new bottle free of charge, including shipping. I hope she is recognized for her awesome customer service and I look forward to using my new Hydroh bottle. Mistakes happen, but the company rectified it. What more can you ask for?

Great product! I hate writing reviews so this is a big deal First time buyer of this brand. I had an ordering hiccup which the customer service team quickly resolved to my satisfaction. I can definitely tell the difference in the output of hydrogen in this bottle compared to similar looking bottles. I purchased two, one to keep at the office and one to keep at home. I love the flip up drink thing on the lid that allows you to drink without hydrogen escaping. I highly recommend and great customer service too. 🌟🌟🌟🌟🌟

I bought two bottles at Christmas time. They both came wet. One of the bottles stopped working after a month. I received a replacement that didn't work and then three others, one after another that didn't work. Hydroh claim the bottles are wet bc they are tested before sent out? Then why don't they work when received? I am currently waiting for another replacement. I would not trust this company and their Hydrohbottle

I originally ordered 2 of the Hydroh bottles. After the first couple of weeks the one I was using had both of the rubber plugs on the body come off and shortly afterwards it just quit working. I reached out to Hydroh and they replied quickly had excellent customer service. They sent me a replacement bottle very quickly. I think if you are aware that these rubber stoppers can come off (and you can’t put them back on, I tried and tried), and are careful in that regard, these are a good choice.

I received two bottles in a very short time from initially placing my order. I immediately filled them both, the second bottle had a button that was stuck. I sent an email and was informed a replacement is on its way. This is what I would call EXCELLENT SERVICE.

Excellent assistance. They fixed the problem I had with my order that same day.