David B.
They quote to us
They quote to us. We ordered 200 ea. as quoted. They shipped 6 ea. and back ordered the balance for months, Our customer was very unhappy. We had to find another source to supply to us so we could deliver to our customer as we had quoted / promised. Was not a good expierence!
Response from Hydraulics DirectJan 17, 2019
Hello David, I’m sorry to hear about this experience. We strive to make sure we can supply in a timely manner and in the case of your brass fitting we failed do so. With our steel and stainless products, we often have more than one supplier or even the ability to custom manufacture, but for that particular brass part we had one vendor who was unable resupply us. I hope you might give us another chance in the future.