HVAC DirectReviews of hvacdirect.com

I have received the shipment and it was delivered on time

Was very naïve and didn’t understand the wholesale HVAC business was ecstatic to find out I could buy my own unit and save myself thousands and thousands of dollars in replacement cost delivery was a little slow, but I think it was weather related otherwise it was a great buying experience with HVAC direct

My experience with HVAC direct was exceptional. Everything, the ordering and delivery went smoothly without a hitch. I would definitely recommend them for reordering again in the future. Thanks.

Looks like a quality product. It will be a while before it's in operation as the R&R is slow going. CS changed the width size, order change went through and I received the right product for my project. Good Customer Service and follow through. Now contemplating buying the matching AC Coil & Compressor.

It was super easy to order and got here very quickly. I will have to say I was disappointed in the shipping company which is no fault of HVACDirect. They didn't even knock or ring the doorbell. They just dropped off the package and left without me signing anything. I don't think this is how that is suppose to be done. The unit is amazing and I couldn't be more pleased! Thank you so much HVAC Direct!! You have a customer for life!!

Arrived quick, in good condition. The drivers have all been great to deal with and friendly, thanks.

Love that we have an option like this! Kevin was super helpful in sizing and selecting equipment for my home. Kevin provided some good options for finding and selecting a qualified installer that will work with equipment they don't sell.

Shipping took about 2 weeks which was expected with such a big item. No issues, boxed perfectly. Wonderful email communication about shipping, and the most amazing response time I have ever experienced. (Less than 10 minutes for a response when I emailed) would highly recommend!