HVAC DirectReviews of hvacdirect.com

Miguel, was extremely helpful. He took time to find an alternate item for my order that was back ordered. He was extremely helpful and very knowledgeable when it came to explaining the differences between the replacement unit.

She (Bailey) was amazing. She located the problem with my order and made it very easy fir me to get the right equipment. Very nice and professional

Super Fast shipping. Perfectly packaged. Extremely low pricing. They ship to the swamp. You just can’t beat them. I can’t say enough how impressed I am with them.

Customer service here is extremely helpful! I made an error, but Miguel was quick to assist me and sort it out. Everyone was kind, helpful, and understanding.

The knowledge, helpfulness, and overall patience with the DIY'r is awesome. When I ordered the wrong system Kevin was more than accommodating with getting me to where I needed to be. I will be doing business with them for some rentals in central Florida soon.

I had recently put in an order for a water heater. The water heater wasn’t in stock and the manufacturer was notified. There was a major delay in receiving my order. Bailey went above and beyond to keep me updated as to when my order should arrive. She was able to get in touch with the manufacturer and have everything resolved.

Miguel was super helpful! I got my order ready to ship in one day!

After going thru several people that were not willing/able to assist me, Aleshia was able to recognize the issues with my order and implemented good solutions right away. Compared to the other people I interacted with (2 stars) Aleshia should get 11 out of 10.