Human InterestReviews of humaninterest.com

money was automatically taken out against my will with no notice at a default amount that I did not want. I was enrolled by my employer without permission

This is a terribly mis-managed company that will lead to headaches for you as the business owner, and the employees that you are sponsoring. DO NOT USE THEM. I left my previous employer back in March of last year, and rolled my Human Interest 401k into a Roth IRA. They messed up my 1099-R and have since spent 6 weeks dragging their feet correcting it. This company will cause headaches for you, your employees, and everyone around you once you find out how long you will have to be on the phone with them. Their processing department is seemingly disconnected to the rest of the company, so when you need to have something fixed you first have to call customer service, who will tell you that they know nothing about your issue. Then you'll call the processing department who seemingly has no idea that they're job is important and that they need to FIX THE MISTAKES THAT THEY CREATED. Do not fall victim to their flashy buzzword-filled sales pitch. This company is horrible. Spend more. Go elsewhere. Save yourself time and headaches. That's the entire reason you pay a company to provide sponsored investment services.

Such a waste of time. They are all sales and no substance. I had my company on the plan - they did not follow through on their terms, they charged me for employees that were not enrolled and then tried to claim that was always the deal - IT WAS NOT! They enrolled my employees without consent, and when tirelessly requesting documents in Spanish - and being told I would receive to disperse to my team - they told me they didn't have and to engage a translator. Totally pathetic.

Like a lot of companies, their sales promises the world but the follow through isn't very good. We set up a 401k with them and found that they were providing a match to employees who didn't qualify for the company match. Our account representative took less than a second to look into things and spent more time writing us an email telling us that everything was as it should be. After some time, we were able to get her to see that the match was indeed not working correctly and that others weren't fully vested when they should be. Several days with their compliance team and they acknowledged the problem. But, all the money that they took from us can't be given back so it stays in our forfeiture account. Also, they said that their compliance team advised that they did not need to let our employees know of their mistake that some employees were given money that would now need to be taken back. Additionally, they said that they didn't have enough information on employees to distribute the benefits. Keep in mind that we are several months into this and NOW they are telling us that they don't have proper information. Low accountability, lots of problems.

Don't Waste Your Time With Them. Human Interest was recommended by my payroll company. It took us 3 months to sign up. After finally signing up and sending emails to my employees every week during 1 month period no one were able to receive email to sign up. I decided to cancel my account since i wasn't able to use it and it took another 3 months.

Run away as fast as you can. Contributions always messed up at takes long time to process. I imagine they hold our money, get some interest and then apply to account. All of these reviews are accurate. Pulled money out. Customer service is joke. Take your business elsewhere, you will be much happier.

Same as I saw another if I could leave a zero I would. I rolled my account from human interest to another account. When I received the balance almost all the important information was on the outside of the envelope. The institution it was going to with account number , name and address. Absolutely ridiculous. Said they would look into how this happened. If another employer offers human interest I will not participate. I did not have the problems like the other reviews but I would much rather of had to deal with that than them broadcasting my info to whoever held or came by my rollover.

Signed up with Human Interest a month ago, and contributions are still not processed. I've reached out to customer service several times. They take days/weeks to respond. Will be taking our business elsewhere. Ridiculously slow!