HumanapharmacyReviews of humanapharmacy.com

Omg, had to redo everything after shopping for hours. Rep couldn't even retrieve my cart OR didn't know how. Next, the online website doesn't keep track of your spending. What a PITA! Next, even tho I ordered (for the 2nd time on 12/8/23), one of my orders hasn't even been picked up by the carrier! THESE and many more are the reasons I refuse to utilize Center Well for my prescriptions! You guys are just purely incompetent. When I was using you as my pharmacy, the fact that some of my drugs were critical to my health. I couldn't go a day without them. THAT, made no difference in the errors they made with my orders. I wouldn't suggest my worst enemy to use this pharmacy.

When it was Humana Pharmacy I never had a problem everything was on time the copay was accurate now that they switched to the center will Pharmacy the copay is all over the place I started a new diabetic drug known as trilicity a weekly injection which is supposed to be $45 for 4 vials one month supply second time I order they tell me it's $1,000 okay $947 I speak with the lady he assures me it's only $45 and she sends it to me so I reorder and now they want $452 which I will not pay I also order my Lantus which is supposed to be $35 for 4 weeks Supply it is now $70 ever since they switched over to what's the name of it Center Well Pharmacy they have screwed everything up and about to lose me as a customer there's plenty of other insurance out there

Doctors office We are 100% unsatisfied with all aspects of Humana Medical and Pharmacy Inadequate on all levels Customer service who does not care about the patients and continually provides fake/false information

I have never seen such an inept business in my life, a serious problem since they are supposed to provide people with health insurance and prescription coverage. I was signed to Humana starting 10/01/23 by Select Quote, another service with issues I’ve since realized. To let them sign me without first checking the plan was a huge mistake on my part. But in my defense, they are supposed to recommend the best plan for you and know what they are doing. Well, I had to go to my required monthly doctor's appointment mandated by law due to a medication I’m on. I went to pick up my prescribed medication at my regular pharmacy and they told me Humana refused to cover it citing the dosage was too high. The pharmacy filled the prescription for me anyway and used Good RX to cover it. I had to pay over $140 out of pocket but at least I got my medication. Kudos to Walgreens Pharmacy for taking care of me when Humana wouldn’t. I called Humana to see what business they had refusing me a medication I had been on since 2005, without even consulting my doctor and got an explanation I couldn’t even understand. I called back to speak to someone I could understand and got a completely different story about tiers and deductibles and other stuff. So, I called a third time to speak to management and wound up with a reference number because the office I needed to speak to was closed on the weekend. On Monday I called armed with my reference number and was told they would get back to me. Well, it’s 8 PM Friday and here I am writing this review and checking other Medicare Advantage plans so I can get the hell away from Humana. For your own good, do NOT use Humana.

Have dealt with them 3 times this year, and 3 times I have had missing meds and no contacts with my doctor. If they tell you that they will contact your Dr for re-fill script, DO NOT BELIEVE THEM. They NEVER MAKE DOCTOR REFILL CONTACTS EVER! THEY KEEP YOU ON THE PHONE FOR PHONY REASONS TO EVADE TAKING ADDITIONAL CALLS. DO NOT USE THIS PHARMACY. PAY THE EXTRA TO YOUR LOCAL PHARMACY FOR YOUR Safety. Moving all of my RX and will find a way to pay the extra to avoid their horrible service!!!

Where to begin. This mail order pharmacy SUCKS so badly they ought to be put out of business by CMS. The reason they’re not is because they’re probably owned by Menendez and a key link in the Medicare fraud industry. Humana should fire them and turn them into a telemarketing harassment center. All their PharmD’s are low life trailer trashies with degrees from phoenix University or Slippery rock. Fuk thfm, fuk CMS, and above all fuk Humana for passing this disaster off as a health service. Fuk Robert Mendndez for glorifying Medicare fraud, and fuk his mother.

I have 2 conditions one due to pain caused by PMR osteoarthritis and post- 6 back and shoulder operations. I also am being treated for depression and anxiety. My doctor prescribed a low-dose diazepam to be taken once a day. They refused to fill it saying that it was too dangerous and that the interaction was so severe that iI might die. There is absolutely no documentation in all of medical literature that has ever said that a patient has in any way sufferered any detrimental effects at all. It wasn't an insurance problem. They just refused to dispense it. I had my psych call it in to a Publix grocery store pharmacy and they immediately filled it no questions asked

I've tried to deal with these people for several years. They harrass you with texts and phone calls. I've had 2 scripts canceled by them as they need pre-authorizaition back and forth from them and my doctor. I'm willing to pay the price - which is higher than my local grocery store, but they make it impossible. I get a voice mail on a Saturday afternoon telling me there will be a delay if I don't call back soon. The woman leaving the message rips off the return phone number so fast I have to replay the message over and over. I call back and they tell me to call back later to to chronic higher than normal call volumes. Then they tell you to deal with your issue on-line. When I finally reach someone, I"m told I have to start this whole process to get approval for a 90 day supply of a $150.00 of common bladder control drug. On the flip side, the harrassment to get any one time drugs I filled at my local pharmacy are un-relenting. Ones I need, they accept, then cancel. My doctor doesn't want to mess with the hassle. I'm done with these people.