HumanapharmacyReviews of humanapharmacy.com

I’ve had to start getting my scripts from our local pharmacy because my meds don’t arrive on time. I often run out of my blood pressure meds before I receive my refills. Center well is not a responsible mail order pharmacy.

Centerwell OTC items are a joke. Most of the stuff available is pretty much useless for me. When renewing with Humana I didn't see that one cannot shop Walmart with their OTC funds. At Walmart I was able to find many items that greatly benefited me but not so with Centerwell. Useless. I will also not be using their mail order prescription service anymore as I don't trust them getting my meds to me on time. The past two times I used them I had to get in touch with them to let them know that if they didn't get on the ball I wouldn't be receiving my meds on time. It are not worth the so called convenience of having them ship my meds. I can't imagine a service any worse than Centerwell Pharmacy and OTC.

If I could give 0 stars I would. It is the poorest and worst selection of otc. These low quality items should not be given to our elderly

Breach of duty....yes it illegal and a pharmacy such as Centerwell can be found guilty of breach of duty when they fail to successfully fill and mail a prescription. They are incompetent , unorganized and should be shut down by the government regulatory agency that oversees them, STAY AWAY FROM HUMANA AND CENTERWELL...THEY ARE A DISSERVICE TO MEMBERS

I have an auto-renew set for my eye medication. On about October 15, an automated call asked me to confirm that I wanted the drug shipped (I said yes) and confirm my address. The call then said my drugs will be shipped and I'll have them in a few days. Without any notice to me (neither call nor text), the order was cancelled on 10/17. (Good thing I checked the app to find out). Supposedly they discovered they needed a new prescription from my doctor. I believe this was not correct, that there were 2 or 3 refills remaining. Anyway, they received the new prescription on 10/22, and the status on their app went to "order being filled." It still said that on 10/25, so I called them. I explained that due to their delay I was running out of my eye med, and needed them shipped immediately. The rep said that since the order was in process, there was nothing she could do to speed it up. She was pleasant but essentially useless in solving my issue. They apparently have NO PROCESS TO SHIP NEEDED DRUGS QUICKLY. My eyedrops are finally shipping today (10/28) -- 6 days after Centerwell got the new prescription. I am out of drops and I still won't get the drops from Centerwell via USPS for several days. I've not had any issues in the past with Centerwell, but this delay is totally unacceptable. I regret not using CVS, where I could have picked up the drugs the same day my doctor ordered them. I will not use Centerwell for any other prescriptions.

Several CenterWell employees told me for $233.13 I’d receive a 90-day supply of Ozempic. Then they sent me 1 pen and charged my credit card $233.13. I have a screenshot of their website saying I’d be charged- $233.13 for 3 Ozempic pens for a 90-day supply. I spoke with Bridget, a CenterWell pharmacist, she told me the number “3” means milliliters. LOL! Then she tried to tell me I’d never received a 90-day supply from them before. I corrected her with my credit card documentation. I have proof. Then she tried to tell me my doctor had only prescribed a 28-day supply which is absurd. This is the 2nd time they have done this very thing- telling me and showing me one thing then doing another. I’ve had it. Blood pressure rises every time I think about them. On 9/9/2024, CenterWell sends me an email stating I am to return a quantity of 3 pens to them and then I’ll receive a refund of $233.13. THEY DIDN’T SEND ME 3 PENS SO HOW CAN I RETURN THEM??!!

Stay away. First of all, it took them forever to fill the prescriptions. Then, someone named Gayle left a message to call her at an 800 number or she would keep a hold on the merchandise. I called the 800 number and they said they would get back to me in 24-48 hours. It turns out Gayle wanted to verify my address. I have verified my address dozens of times with Customer Service. They are incompetent as can be.

Centerwell pharmacy is the worst. Missr if the time orders placed fail after you have chosen all of your products. This has been happening for over a year.