HumanapharmacyReviews of humanapharmacy.com

False advertising. While ordering my monthly over the counter items, when I got to the multi-vitamins called Sentry Senior, which I usually get, the description said 60 tablets, but the photo shown that day clearly showed 265 tablets. I called to speak with a rep, who said he'd pass on the info. This is clearly an error, and the two were not proof read. Today, over a month later, I received a call, the girl apologized, but said that they 'could not' make it good and send me a couple more bottles. She would/could not give me a legitimate reason why. It's not that they could not satisfy the customer, it's that they would not satisfy the customer. Bad way to handle this, as it would not be any big deal to send me a couple more bottles, and then make sure the photo and description match. Simple. Not happy. As of today, July 11, the original photo is still on the site.

I had Humana for years. When they switched to Centerwell Pharmacy, everything changed. Centerwll Pharmacy has a habit of cancelling your prescriptions, and then denying they did. It's like no one there has a clue as to what's going on. They have a habit of trying to get you to switch to other meds in an attempt to nullify the doctors' experience and advice. I regret this is my option.

Continuously calling me during the day interrupting my work with unnecessary phone calls. All they exist to do is pressure their customers into buying more prescriptions. They also don't carry a prescription I need in the size I needed it in, but they pound you to death with notifications and they do not listen to what you want!

I recently qualified for Medicare and chose a Humana Advantage plan. While I was happy with Walmart Pharmacy I switched to Centerwell since it was Himama's preferred phamacy. Big mostake Cemterwell got my prescription for antibiotics I needed.to stop diarhea, incontinece, heartburn, and upset stomach on 5/15. When i hadn't got it by 5/22 i checked.the Centerwell website and it said it shipped 5/22 and gave a USPS tracking #. I assumed it was on its way. i checked the Cemterwll website again on 5/23 to see the projected delivery date and it said shipped. I clicked on the USPS tracking # and USPS said they hadn't received it. I alled Cemtwrwell. Their agent said it would be to USPS that day. I checked the Centerwell website again on 5/24 and it said shipped. I clicked on the USPS tracking # and USPS said.tjey hadn't received it. I called Centerwell. Their agent said would be to USPS that day. I checked the Centerwell website again on 5/26 and it said shipped. I clicked on the USPS tracking # and USPS said.tjey hadn't receivedit. I called my doctor and moved the prescription.. I have no idea whether Centerwell is made up of a bunch of people who are grossly incompetent or pathological liars but I am never going to use them ever again.. Walmart Pharmacy always got me my stuff in significantly less time. I'm going hack to them.

NEVER use this CenterWell! I called 2 days ago to verify my scripts were ready to send out and they said they were. I called today to make sure they were sent out and they were NOWHERE to be found!! After some searching, they tell me that THEY CANCELLED ALL my scripts because they didn't have ONE in stock. There was a note on file saying they contacted my doctor telling him that they were all cancelled. This was a LIE!! My doctor was FUMING, as this fiasco took up 2 HOURS of his practice, tied up his phone lines and wasted MY time to get this straightened out. I was supposed to have my medications 2 days ago. They were sent in electronically 11 days ago. Do NOT use this pharmacy!! They lie to cover themselves and their mistakes and you will be the one to suffer for it!

Absolutely horrible and misleading service. They refuse to respond to enquiries and provide false information if and when they do. Their pricing is ridiculous with items priced 3 & 4 times higher than a local pharmacy.... no doubt more government rip-offs and no concern for the needs of Medicare recipients. Still don't have my items after they were promised a week ago. Not a single reply to my multiple enquires.

First, the computer system is an unmitigated disaster. (During my career, I worked on computer systems at various healthcare companies. They're all very old, convoluted messes.) Second, their representatives don't know what they are doing. I was transferred four different times, (each time without telling me) having to repeat my information again and again. Yet after all that, I still didn't get my trivial issue resolved. Someone finally told me to call back during normal business hours. The main reason I stay with Humana is that other Medicare Advantage plans are as bad or worse. At least with Humana, I've become accustomed to their screwy systems. With a new provider, I'd have to start over from scratch. Sometimes it's better to stay with the devil you know than the devil you don't.

I spent parts of 3 days and online chatted with 4 different representatives in an attempt to transfer my prescriptions to CenterWell. Each representative provided totally different instructions on how to acccomplish the transfer process. The 4th representative finally entered all of the information manually to send off a request to my physician for authorization to fill the prescriptions. This experience left me questioning whether all representatives are operating under the same procedural guidelines and just how comprehensive their training is. I will be monitoring my experience with CenterWell quite closely.