HUDWAYReviews of hudway.co

I have been waiting 21 months for HUDWAY to deliver on an order places on 3 October 2022, consisting of: 1 x Hudway Drive 1 x Hudway Drive Camera Set. which I paid just under $1,000 Au. Each request for deliver was answered with excuses and further promises of delivery dates. To date, I have made 6 complaints to HUDWAY resulting in a long winded and worded reasons why they have not delivered, and yes, the old goody, COVID, was there, along with unavailability of parts and components. The last response was tracking details to be emailed out on 20 June 2024, and yet 24 days later no response. And, NO, nothing in my SPAM of JUNK folder. DO NO PREPAY - BETTER STILL - LOOK FOR A VEHICLE WHICH ALREADY HAVE IT FITTED.

⚠️⚠️⚠️Stay away from pre-orders, and you will never receive your order ⚠️⚠️⚠️ EXCUSES, EXCUSES, EXCUSES... COVID, SUPPLY CHAIN ISSUES, PRODUCTION ISSUES, SCREEN ISSUES, MALFUNCTIONING PRODUCT... THEY DON'T TRUST THEIR PRODUCT! It's unfortunate that I'm forced to give this company a 1-star rating, as I believe they don't even deserve that. This is a result of the limitations of Trustpilot's review system, which doesn't allow for a lower rating. I ordered a Headway Drive in May 2023, and they said it would take 6 months for pre-order delivery. Now, it's been almost 15 months and counting, and I still don't have the product. Upon persistent follow-ups, they mentioned in Apr 2024 that they are shipping in May, and keep checking your inbox or spam folder. I have been religiously checking every day, and I believe they aren't a serious business and need more integrity; it's hard to trust their word!

Total scam. Took my money in Dec 2021. Have received nothing but excuses since. Customer support went silent when I requested a refund. I doubt seriously any product actually exists. Run from this company and spread the word. Bad reviews mean nothing to them. I am currently seeking legal advice to get some form of satisfaction. Shameful den of thieves…

Terrible experience. I paid for the product 15 months back and the delivery schedule has slipped by more than a year. There was no warning of how long it will take to deliver and response from their costomer care is a standard template address none of your questions. I don't even know how to order a refund.

Polly is still giving me the same BS that they cant refund to an expired card, tell that to Mastercard you cheats!!

Hudway is a scam. I ordered it, and then after 1 year and 6 months, I asked customer service why my product was not shipped. The customer service replied that it was because Hudway was going bankrupt and had no funds to order, so they would no longer give me the product and there would be no refund!

Ordered in August 23 still no sign of any shipment after reading all these negative reviews I realise I've been had to the tune of well over 500 Australian Dollars, if it's not here by the end of April I'm going to take it up with PayPal who apparently have them on a blacklist! Shame looks a great product but it seems it's a total scam, I've only been waiting 6 months most have been waiting years, I've totally lost confidence after reading all these terrible reviews!

Same story as everyone else here. Ordered in November 2022 and still waiting.... Have been asking for a refund for months and they are simply not processing them. Have complained to Better Business Bureau and will keep complaining online so others don't get scammed too. Scam scam scam