HTCPedia ShopReviews of htcpedia.com

ordered the case, received quickly..in meantime phone was changed, upgraded to and htc one and no longer needed case. I received approval thru email for return and refund 5/13/14 #4809 they said would send follow up email and prepaid mailing lable from usps 24-48 hours did not get either, called 5-21 promised would arrived next 2 days, still no follow up email or postage lable,, emailed support center on the 5-23, and again 5-28 no response, 6-4 sent email to htc media support center and htc shop center, while on hold with their 888 # for 20 mins no answer on phone, still no response from htc to take care of situation,,i was going to take refund money and buy speck candyshell for htc one m7 that girlfriend had recently purchased...Instead I took my business elsewhere .i got her a black speck candyshell for the htc one, got her a white one also, obviously from another co, I want my refund... and will never buy anything from this company again! roger shrader

I have ordered two HTC car panel compatible cables. Instead of ordered cables, I have received two HTC car kits without cables inside. All my attempts to recieve desired cables are ignored by the seller!!!

My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!

It took 6 weeks to get my order. I wrote several e-mails and all of them went unasnwered. Paid $25 for shipping which should have cost no more than $10. Only way to get service was to call them. They should have offered to refund my shipping costs. It's a shame because they seem to have cool products.

The product that I purchased was not as advertised. My HTC has an extended battery and I was told that this charger would work and it does not. It was a waste of my time and money. I do not have any more time to waste.

They sent a battery without the AC adapter. Took forever to get them to send the adapter. Clearly I did not get a new unopened box. No apology. No interest. No followup. Lots of meaningless talk. I won't be shopping there again and neither will my friends.

"we guarantee that each order is Complete, On-Time and Error-Free" is that a joke? I bought a very specific items made for Sprint phone. I chose the Sprint HTC TOUCH PRO 2 phone from your website and look for the accessories. I bought 2 extended battery covers and you sent me a Verizon HTC TOUCH PRO2 extended battery door cover with VERIZON logo on it. Fitment is perfect but color doesn't match. very light gray from Verizon and pure BLACK from SPRINT. First purchase from you and will be the last. I would rate you negative stars if I can for their service. I have 100% positive feedback 300+ and counting from eBay with $75,000 purchases over the last 5 years. I do expect poor services from oversea retailer but not from USA retailer like themselves. Prepaid return label is not good enough. They wasted my time and I already put the battery door covers you sent me in trash.

I paid for two day shipping - they shipped it ground (7 days). Then the items I ordered were not shipped. Overall, nothing went right with this order.