HPP Cares Reviews | Read Customer Reviews of hppcares.org

HPP CaresReviews of hppcares.org

4.8285 reviews
Contractors & Consultants
3748 Bayer Ave Ste 203, Long Beach, California

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HPP Cares

About HPP Cares

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.

HPP Cares (hppcares.org) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: hppcares.org
Website: hppcares.org
Category: Contractors & Consultants
Location: Long Beach, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HPP Cares reviews

Showing 260 reviews with 5 stars · Clear filters

Julie M.
Mar 9, 2023
Omar was a great help…
Omar was a great help in answering my questions and providing a list of fees paid under the grant.
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Elena G.
Mar 7, 2023
My first experience would have been a 1…
My first experience would have been a 1 star, this was a few months ago and the person I spoke with really did not know anything and confused me and disconnected the call as she really was out of their depth. Moving forward Brittney was extremely helpful and took extra time to explain things but I still had some gaps. Omar was 5 star, he explained the last few items. I think there is still work to be done on the whole procedure of the grant, understanding the process, distribution of funds, having to pay tax on the 40K and all the extra fees but this is more of the mechanics and not a reflection of Omar and Brittney.
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Jennie T.
Mar 7, 2023
Gabby is truly committed to the people she's working with!
My experience with Gabby was absolutely wonderful. This woman went above and beyond to help me time after time. Even though I was not her direct client, Gabby stepped in to help me understand the situation and requirements in just one phone call. She also immediately connected with the home builder to get everyone on the same page quickly. She reached out to follow up and made herself available after hours so that we could achieve a deadline. Gabby genuinely cares about the people she is helping and steps in for her team when needed, not just once, but until the job is complete. She is a super valuable asset to the HPP Cares team and I feel lucky to had her help along the way. She really made a difference for me!
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LA
Mar 3, 2023
This is the first manager that I have…
This is the first manager that I have actually received help from. He was very informative and was prompt in returning my call.
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Partha S.
Mar 3, 2023
Katherine, Jhon and Omar
Katherine initially informed that I have been awarded the grant. Jhon set up the meeting with Omar. Omar followed it up today explaining which type of work can be funded with the grant and which ones will not qualify. All have been very cordial in their conversations with me. I am excited to work with them for the duration of the project.
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Lilly B.
Mar 3, 2023
Very helpful!
Omar was very nice and took his time to explain everything to me and answer to all my questions.
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Regina W.
Feb 28, 2023
Professionalism at its finest!
I can't write enough about the experience I had working with HPP Cares, but what I will say is that they really do care. I spoke with Jasmin Catbagan and no matter how confused I was and asked her to repeat herself she took her time and explained the process until I understood it completely. She was kind and patient no matter how many times I asked her to repeat it or how many times I clarified it. I also spoke with Katherine People's last year and she was exceptional as well. Overall, my experience has been great and I'm sure it will continue throughout the ADU build. Thanks HPP Cares.
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Dianne B.
Feb 18, 2023
grateful
I appreciate the prompt replies to my questions and concerns. Diana and Denys have been most helpful.
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