Hank M.
Genesis has been very supportive and…
Genesis has been very supportive and pushed paperwork through with great efficiency. Very knowledgeable about process. I am quite pleased with her support in the last two months. Thank You

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.
HPP Cares (hppcares.org) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Hank M.
Genesis has been very supportive and pushed paperwork through with great efficiency. Very knowledgeable about process. I am quite pleased with her support in the last two months. Thank You
Happy C.
Special shout out to Jasmin Catbagan at HPPCares!! I needed urgent help with an issue regarding an education coarse and she got back to me in no time. She was kind and helpful and resolved my issue immediately. Thanks Jasmin!!!
Charlene M.
HPPCares really do their job. I was completely satisfied with what they offered and the outcome of this whole process. Thanks to Jasmin for answering all my questions. You’re the best. Thanks.
Taekwondo M.
They actually care about your journey. A welcoming person answers the phone and assumes immediate responsibility in ensuring your needs and concerns are met! Give them a chance to help make your dream of buying a home come true!
Kevin T.
Omar is super helpful & explained everything to me in detail. The process of building an ADU can be a challenging one, so having someone break things down is priceless & very important. Thankful to have Omar & HPP Cares guiding me through this.
ROXANA S.
So far, so good! They've really helped sort through a very complicated process. I'm currently working with Nancy, who's proven to be easy to communicate with. When she doesn't have the information on hand, she makes sure to research it and gets back to me within minutes. So far, no more than an hour. Unfortunately, there is a lot of misinformation floating around and I encourage anyone who is looking to apply for the CalHFA grant to connect with HPP Cares. They really are working hard to help us through the process and help us understand every step.
Ruby B.
Nancy and Omar were very helpful to me and, making sure I had all the information I was looking for plus more, they were also very welcoming and made me feel included
Alen S.
I had several questions, Omar helped me on all of them! Thanks a lot Mr. Omar