howardsvanline.comReviews of howardsvanline.com

HOWARD VAN LINES UNPROFESSIONAL!!! ZERO stars!! Do not trust them. I put my info in to get a quote for a move and I knew as soon as I hit send asking me for my phone number and email that it was going to be some stuff. I received a phone from immediately from (Two Movers). The lady said she would connect me to some carriers that could assist which was irritating because WHY did you ask for my info if I was just going to be assigned a company right then. AND this is the second time this has happened. (I called for a quote earlier in the year and when I didn't go with the quote the sales person became really rude. Anyway, here I go trying again... I'm on the phone with someone who is asking me for room specifics. I told the guy I JUST WANT AN ESTIMATE but he insist that if i give him 4 mins he'll be able to give me a more accurate quote. So I'm exaggerating my items so he can give me the highest quote. 15 mins later he says he needs to talk to his manager....he puts me on hold. When he comes back it's as if he puts me on hold again and I'm now talking to (the dispatcher). He says he has a truck that needs to go to Scottsboro AL and they can deliver my stuff for basically $7500... the original quote was about $10,200. I said no thank you I'm just trying to get a quote. The dispatcher begins to tell me..."you might as well get you a uhaul since you're broke and can't afford the$7500 and do it yourself." Then he told me I have a bad attitude. I laughed because I'm thinking you obviously need this $7500 so bad that you would result to insults. I just laughed it off and hung up. I called back because I didn't get the name of the company at first. I spoke to MIKE who told me that I was talking to ETHAN and the company name is HOWARD VAN LINES. He had all the quote info and was able to read it to me. I acted like I needed to get off the phone because i had what i wanted and Mike said he was going to text me his direct number but I guess he continued to read the comments put in the system and saw I wasn't interested and didn't send it. DO NOT GO WITH THIS COMPANY. If they will stoop this Low to insult a customer this is NOT the company I want to do business with. I will be filing a complaint with BBB. Just FYI when you put your info into an online system they assign you to a carrier. You have NO CLUE who these people are. It is better to just call a reputable company that you know directly. Stay away from Howard.

Update: they actually had the audacity to contact us 2 months after they scammed us saying that they would forward our “debt” to collections if we didn’t pay them $6000 within 3 days. Of course, we just ignored them, since scam companies like this have no legal standing whatsoever, and of course, nothing happened after 3 days. They were just trying to squeeze as much money as they could from us right up until the very end. I just know these high school dropouts couldn’t find meaningful jobs in the real world, so now they have to resort to scamming people. If you’ve dealt with them, remember to file complaints with the FMCSA and Better Business Bureau against Howard’s Van Line! Hopefully this review will save someone else from being scammed. Please do your research carefully when hiring movers. NEVER use a broker (a moving company that will contract out your move to another moving company). Most “moving companies” with the phrase “van line” in their name are brokers, unless they are extremely reputable, such as Mayflower, Allied, United, etc. Howard’s Van Line is a broker. This means that they are actually a fake moving company that will use a scam that is unfortunately becoming more common among these fake moving companies. First, they lure you in with nice reviews that are fake (even the 5-star reviews on this page are fake) and a low estimate, and they ask for a deposit, usually more than $1000, which is a red flag in itself. Then, after your non-refundable deposit is paid, they triple or quadruple the price of your move, citing reasons such as extra truck space required for your move. If you cancel, you lose your $1000 to them. If you eat the ridiculous price and proceed with them, they hire another moving company to do your move at the cheaper price it should be, and they pocket the change. My parents unfortunately fell for this scam, which has led to this review. When hiring a mover, always look for signs that they are a broker. Do NOT proceed if the estimate is not binding. Do NOT proceed if you feel that the deposit is higher than it should be. Visit the mover’s page on the FMCSA database to see if they are a broker and assess how reputable they are. If you visit the FMCSA page for Howard’s Van Line (you can look them up with their DOT number: 4391903), you will see they have multiple complaints for deceptive business practices and final estimates. You will see they only have one single van in their fleet - how does this make sense for a moving company? If you have been scammed by them, make sure to file a report with the FMCSA so that others will be aware as well. In summary, absolutely DO NOT even think about doing business with Howard’s Van Line. Research thoroughly before trusting a mover.

These guys are dirty criminals. They loaded my stuff, then demanded an additional 5k. I said I would forfeit the deposit and told them to unload everything and they just left with all my stuff and are now holding it hostage in New Jersey. It is part of a much larger criminal organization of people who run move scams. DO NOT TRUST THEM NO MATTER WHAT THEY SAY. They stole everything I own. There is an active criminal investigation in the state of New Jersey. Look up Farah Al-Ibrahim. He is the mastermind behind this shell company. He was deposed in 2019 and forced to pay restitution, but has since continued his moving scams.

Howards Van line is not a reputable moving company. Sales department will give you a low ball binding estimate and increasing estimates a couple of times with each department. On the day of your pickup the movers will double or triple your cost and if you don't have a plan B or don't care if you lose deposits you already have into it then they force you into paying thousands more. This is price gouging. Why Howards Van line or any other moving company for that matter is allowed to do this to customers is beyond me. Very dishonest with no regard in scamming customers. Pure greed.

AVOID HOWARD'S VAN LINE AT ALL COSTS. They are scammers. They quoted me a really good price on the phone and pressured me to make a deposit to book the van. Then when they showed up they more than tripled the price (I had more stuff but less than 50% more). I had no choice but to pay at that point since they already had my deposit and I had no alternate plans for moving. They also lost my jacket somehow. This company is full of scammers and I will be suing them in small claims court.

DO NOT USE THIS SERVICE THEY ARE SCAMMERS. I went on the Internet in search of a moving quote and started getting cold calls from different movers. I received a call from a guy called Jason that works for the company and the way he spoke was nothing short of a performative honest blue collar guy that has your best interest in making your move as smooth as possible. That is the only time anything smooth happens with this company when they’re taking money from you.we had agreed on a price and for them to come on the 30th of November and they came on December 1 to pick up my stuff. The stupid Driver that they probably subcontracted told me that he couldn’t pick up my TV that I had already accounted for in my inventory and then I had to pay an extra $600 for them to take it. Upon looking at the reviews, it seems that this is their modus operandi. A service rep called Cody told me that it will take between 3 to 7 business days for my things to arrive and I haven’t received it yet and we’re going into the third week. These people are the epitome of incompetence and unprofessionalism. As a customer you will spend 100% of the time chasing them. They will never take initiative to keep you in the loop. Do not waste your money patronising these people.

Lost & stole items. Lied. End up dealing w/ 3 cos to get moved done & they charge each step (up to $1K ea time. Started at 2.5K/ended at $5K. Meets moving co reputation of stealing, lying, being awful. In the end, they don't care. Website says stuff about treating customer like family, that they care. I trusted them; don't make the same mistake.

I don’t normally leave reviews, but my experience with Howard Van Lines was so bad that I feel people deserve a clear warning. I booked my move with Howard Van Lines in New Jersey, not knowing they would subcontract the entire job to 500Move.com. The moment the movers arrived, before even stepping inside or seeing what they were moving, they told me the price would be higher. Their excuse was that I had a king-size bed and a large sofa — even though I had already listed those exact items on the paperwork when I booked the move. The mover then tried to justify the increase by calling it a “large king-size bed,” which makes absolutely no sense. A king-size bed is a king-size bed, and a four-seater sofa is a four-seater sofa. It was a textbook bait-and-switch: give one price upfront, then raise it when they show up. From that point on, everything got worse. The final cost ended up being more than three times the original quote. While they didn’t promise a firm delivery date, my belongings took almost three weeks to arrive in New York — completely unreasonable for a domestic move. And when they finally reached New York, they hit me with another unexpected charge: a $500 “shuttle fee” to get my items from New Jersey into Brooklyn. This was never mentioned beforehand. The price just kept increasing from Arizona all the way to New York. When my belongings arrived, the condition was shocking. Multiple items were broken, including my TV, mirror, and vacuum, and a couple of boxes were missing altogether. I have photo evidence of the damage. It was clear my belongings weren’t handled with any care at all. Communication throughout the entire process was terrible. Neither Howard Van Lines nor 500Move.com took responsibility for anything. Every update was excuses, delays, or finger-pointing. The entire experience was stressful, misleading, and felt like I was taken advantage of from start to finish. I strongly recommend avoiding Howard Van Lines — save yourself the frustration, the extra charges, and the damage to your belongings.