howardsvanline.comReviews of howardsvanline.com

Howard Van Lines says nothing but a bunch of crooks they get your money they come to your house my move increase to over $2500 a day it was picked up and I had no choice but to pay the money or they would not have taken my things took 31 days for my furniture to be delivered from Georgia to Phoenix and it was stored in New York. They said they are not a broker yet my things were picked up by Howard Van Lines and delivered by mother’s moving when they open the truck my things were falling out into the street. I cannot file a claim. They will not give me the procedure on how to do that. Do not use them. They are nothing but liars and Steelers.

Steer Clear of Howard Van Lines ! This is a consumer warning that we are still trying to correct. I contacted HVL for an interstate move from IN to FL. I specifically asked if they were a broker and they emphatically denied being a broker. I paid them $5,000 to pick up my things over a two day period. 1 week before the move another company Shannon's Best Price Moving sent me an email indicating they were a "Sister" company. I paid $1000 to have a semi-truck pick up my 5 BR home with a studio. The second company showed up in a 26 foot truck a day late. There are a lot more details to this horrific encounter but, I'm begging you. DO NOT due any business with Howard Van Lines! You have been warned. I paid them 5K to make a phone call to another company who up-charged me 13K more dollars and held my things hostage. HVL did not pay the second moving company any of the $5K. I now have to pay thousands of dollars to have the "Sister Company" company deliver our things. We still have not received our things 3 months later. Spread the word, Do NOT use HVL !

I had a very terrible experience with low initial quote and ended up paying much higher whiles the time of delivery was delayed for 3 months. I had some of my items missing after delivery. My 2 carpets, missing couch parts, a whole box full of my wife's footwears ( over 30 pairs) and some other stuffs that can not be traced until now.

I would strongly caution anyone considering using Howard's Van Lines. During the sales process, I was repeatedly told that my cross-country move would take 7–10 business days for delivery. That timeline was a major factor in my decision to hire this company, as I was relocating my family and starting a new job. After my furniture was picked up and I had already committed to the move, I was informed that the actual delivery window would be 14–21 business days from the first available delivery date, significantly longer than what I was led to believe. As a result, my family has been left without our furniture for weeks, forcing us to incur thousands of dollars in unexpected expenses to replace essential household items and make temporary living arrangements. This situation could have been avoided had I been given accurate information from the beginning. The most disappointing part has been the lack of transparency. Had I been told the true delivery expectations upfront, I would have chosen a different moving company. Instead, I made my decision based on a delivery timeline that was not honored. I have requested that the company preserve all communications, including recorded sales calls, because I believe those conversations accurately reflect the delivery expectations that were presented to me before I signed the contract. Moving across the country is already stressful. Customers deserve honest and accurate information before making such an important decision. Unfortunately, that was not my experience. I hope the company takes responsibility for the impact this has had on my family and improves the way it communicates delivery expectations to future customers.

A zero is what they are! A scam! After a fantastic quote and an ACH payment of over $2600… I really read the contract and found they quoted me for 1/2 a 26 ft truck when we all agreed on a full 26ft truck. Next day I went to my bank and stopped the payment. Then called and canceled them. The move was supposed to take place Feb 2026. They started calling me this week for the non refundable deposit that I had stopped payment on. They said they would settle for 1/2. I said I would settle for $500. They took the deal. I hate giving them a dime… but I don’t need the persistent calls.

Do not trust Howards Van Lines. They are a bait-and-switch operation that will steal your money, lie to your face, and hold your belongings hostage. We hired them based on promises of professionalism, including exploitation of respect for veterans, but their word means absolutely nothing. After loading our furniture, they hit us with massive upcharges, falsely claiming our items took up 4,200 cubic feet to justify inflating the price. Our delivery was scheduled for April 27, 2026, but it did not arrive until May 26. For a full month, they refused to provide any tracking or updates on the whereabouts of our belongings, completely ignoring our daily phone calls. When they finally showed up, they squeezed our items into a truck with other shipments—proving they lied about our furniture filling the space. To make matters worse, they dumped the last of our items in the garage and sneaked away without notice while my back was turned. We are still missing belongings that were left mixed in with the other cargo. Save your money, save your sanity, and find a reputable moving company.

Howards Van Lines is an absolute criminal enterprise built on fraudulent, deceptive business practices, extortion, and psychological warfare. Do not trust this crooked company for a single second. They operate as a bottom-feeding broker, farming out your life's belongings to the lowest, most incompetent bidders to completely evade accountability. Howard's Van Lines run a textbook bait-and-switch operation designed to steal your money, look you dead in the eye and lie, and hold your personal property hostage for ransom. They explicitly exploit public respect for veterans to manufacture a fake veneer of patriotism and integrity, but their word is entirely worthless. The Scam Breakdown Extortionate Upcharges: The moment your furniture was locked in their truck, they slapped us with massive, fabricated upcharges. They fraudulently claimed our items took up 4,200 cubic feet solely to legally justify inflating the bill. Hostage Delivery: Our delivery was legally scheduled for April 27, 2026, but they held our life hostage until May 26. For a full, agonizing month, they weaponized radio silence—refusing tracking, hiding the location of our goods, and completely ignoring daily distress calls. The Space Lie: When their truck finally arrived, our items were aggressively crammed into a tiny space alongside multiple other shipments. This completely exposed their 4,200 cubic feet claim as a malicious, premeditated lie to line their pockets. Cowardly Abandonment: To cap off their pathetic performance, they dumped the remaining items into the garage and literally snuck away without a word the absolute second my back was turned. Theft by Cargo Mixing: Because of their chaotic, illegal cross-loading, we are still missing invaluable personal belongings that were left mixed in with other victimized cargo. Howards Van Lines does not just provide bad service; they engage in systemic consumer fraud and theft. Protect your bank account, preserve your sanity, and run as far away from these scam artists as humanly possible.

To whom may help me get my merchandise back, I am a senior of 74 years. I hired Howard Van Lines., for a 1 bedroom apt. On 5/26/2026. Was told the would be at my apt on 5/30/2026. The Downpayment would be $1433.00 and then I needed to add items which I couldn’t leave so they changed me another $1046.00 and those items were left behind. According to the pickup driver they would have to change me $2500 more for the items in question.they claimed that these were bulky items and would take 2 recliners and a china closet and changed me another $1336.20 for the pickup an other $1336.20 upon delivery as of 5/16/2026 no merchandise. Call them on June 1 and was told it would take 5-7 business days for them to give me a delivery date so waited until June 9 2026 and was told to wait until the driver called to tell me they were on their way. Called 6/15/2026 phone number #888-404-8382 and was told that the box was full couldn’t lease a message so called the main number#201-590-7925. No answer just kept ringing. So I texted the answer was who are you looking for and I explained my situation to whoever answered and then was I had the wrong number. These people are criminals to scam a partially blind senior who need the medical devices on the truck.