Howard Custom Transfers, Inc.Reviews of howardct.com

We ordered a good amount of transfers for an event. When applied exactly as instructed on very durable equipment the transfers wouldn’t transfer completely and some parts that did transfer peeled off after a test wash. Now we have no products for our event.

The customer service provided was unfortunately far from satisfactory. We experienced issues with 900 transfers that were delivered with pinholes in three separate locations. Despite spending an inordinate amount of time over two weeks to rectify the problem, the re-delivered items were inaccurately printed on gang sheets. The issue was escalated to the ownership level just to facilitate a replacement order. Their proclaimed "swift industry-standard turnaround time" seemed highly exaggerated. Marcus Howard, the owner, appeared to struggle with providing effective customer service. There seemed to be an unwillingness to accept responsibility, with the primary focus being on the fact that a replacement was provided for free. Our team was forced to manually adjust all 450 gang sheets from the replacement order (we originally ordered 900 single items and paid extra for this service). This task was further complicated as the sheets were off-center, necessitating multiple cuts. Regrettably, there appeared to be no concern or urgency to meet any deadlines on their part. We are left with no choice but to look for better service providers for our future needs.

The size I asked for adult t-shirt wasn’t big enough

I absolutely hated the color of the images for the transfer paper. I will never order it again. The colors were not vibrant at all!

Great product!!!

I ordered tags for my t shirts and when they arrived you could barley read the name of my company. also some of the letters wasn't even cut all the way through since I wanted a punch out look. I contacted the company and was advised to ship them back, they also told me that they would recommend DTG printing instead. I just don't understand if someone looked at the product after it was shipped and realized that it didn't look anywhere near the picture I sent why even ship them out. I know now not to use this company for small logos.

The transfer sample was a little expensive and had white outline. So ended up not using. And the cost for another transfer sample was a little too expensive to produce. So I decided to walk away.

The communication when ordering was great but the product is not good.