HOVERFLYReviews of hoverflys.com

Device seems to be barely functional. It cannot even make it up the 5 degree slope on my driveway.

fast turnaround

I have had the WORST experience with Hoverfly Mobility's customer service. You can hardly ever get anyone on the phone; and when you do you are told to reach out to customer support, which is in China and only emails you back at wee hours of the morning. They are un supportive in helping to to return the product, when there's a problem. I will NEVER use this company again.

As said it works well

I ordered a mobile scooter from them, but realized that it is not TSA approved so I canceled the order within two hours of placing it. They tried several times via email to get me not to cancel the order. They even offered me an additional discount. I told them that it had nothing to do with the price but that it was not TSA approved. I could never get them to cancel the order and it has been shipped. I will try to refuse the federal express delivery, but if I’m unable to, because I’m not here, I have made them aware. It is going to be up to them to get it back. I canceled it in plenty of time and yet they ship the item anyway.

Delivered quick. All parts were included went together fairly easy. Charged up in 8 hrs and started right up. First few rides went great easy to operate

Prompt delivery to wrong address delieved to address given by Google over 150 mi away have not been able to get it touch with customer service to rectify

Currently, I’m not happy at all. I was very excited about the scooter. I do not think it’s very stable or sturdy. It doesn’t work the way I thought it would and I want to return it and I keep asking people how I return it and they keep asking me to send videos of what’s wrong. What’s wrong is I don’t like it and I don’t want it. I’ve taken it apart. It’s sealed in the box. How can I send it back?