HoverboardsReviews of hoverboards.com

If I could put 0 stars, I would. This company is a complete scam. Says based in the US…that’s a load, it’s a warehouse in Wisconsin with products from China. They have false advertisements about the capabilities of their products and that items are in stock but they don’t have the stock. They will sell out of stock items and collect tax, refund for the item but keep the tax. They take weeks to respond to emails and do not have a phone number listed. Stay clear of this scam company. They need to be shut down.

I don't no if anyone can help me. But I order a electric scooter off a site called scoot4kids!! Yet on my bank statements say hoverboard.com! Well anyway was a Christmas present for my son word fine 1st day then 2 day all the screw came flying out and the thing collapsed on my son he badly hurt him self!! Tried to contact them yet there no way in contacting them and there phone number is a mobile number I ring it and says voicemail welcome to Luca mobile please leave a message is all I get! Wondering if anyone else had any problems or even heard off this company before! When I 1st order I thought I was scammed because when I tried to track it it kept saying order number didn't exist! Was so happy once I got it but now I think maybe I was still scammed that they are clearly selling faulty goods

Wish I had read reviews first. Terrible customer service that ended with canceling my order after weeks of trying to get an answer on why the order never shipped. They tried to play it off claiming they had sent me a email with information. Thankfully I did get my money back which was the only thing they did right.

WARNING. DON’T BUY from hoverboards.com they will disappear on you. I sent back my brand new board that never worked, paid for shipping and they kept the board and my money. They deceived me with a UPS tracking number that never left their facility back to my address and stopped replying my emails.

Filing small claims against them.For the maximum. First time ever having to do this.

If I could, I would give Hoverboards.com ZERO stars. They have the worst customer service I have encountered, and that is saying a lot. They would not respond to multiple emails until I threatened to stop payment on my item. When I attempted to contact their "live" chat line during business hours, it doesn't work. Just don't do business with them!!!!!!! Their marketing tricks you to think they are the original brand and a raved about company, but my experience is exactly the opposite! Look at Better Business Bureau before buying anything from them.

I wish I would have looked into this site before I ordered one for Christmas. The hoverboard worked until the batteries needed recharged and it won’t recharge. Sent off a warranty claim and have had no response at all after 4 days. There is no phone number and the chat box won’t even let me click on it. They are putting down Amazon but their website is extremely misleading! Overpriced junk with 0 customer support.

Inputted a less than 5 star review on their website and they never approved it. Pretty interesting they only approve what the feel they want to. Customer service seems to be NON EXISTENT. I have been waiting on a replacement part for a hover board and kart we ordered last December 2022 for Christmas. Kart came damaged out of the box. Here we are 8 months later and still nothing sent out. There's been probably 8 emails on this with the standard "we'll have someone get back to you later today" response for 8 months now. Do yourself a favor, roll with another hoverboard business.