HoverboardsReviews of hoverboards.com

This is the most irresponsible company I have ever dealt with!! It seems there is No customer service, I cannot get through to anyone nor does anyone answer emails to their so called support team!! After ordering and paying for hoverboard and monster cart attachment no confirmation was sent out that the order was received. First warning sign. Once we finally received the hoverboard there was NO monster cart attachment. Also now after reading reviews I'm concerned about a faulty hoverboard that could cause harm. I get absolutely No response as to where the attachment is for the monster cart. I really just want my money back. I absolutely regret ordering from this company!!! Their website looks good but whoever is in charge of this has absolutely no care or concern for their customers. I did not research this company and will never make that mistake again!!

We bought a hoverboard on 5/14/26 and it stopped working, wouldn't charge, wouldn't turn on. I opened up the cover and it seemed the battery had unplugged. When I went to plug it back in there was a small explosion at the connection.

Extremely disappointed with this company's customer service and lack of brand loyalty. I ordered a kart attachment on sale to match the boards and karts I previously bought. A week later, they cancelled my order, claiming it was out of stock for a month but promising to honor the sale price later. Five months later, they claim it's still backordered, yet they are still actively advertising the item on their website. To make matters worse, they have completely stopped responding to my emails. Buyer beware.

Worst Customer Service! I bought a new Hooverboard for my Nephew for Christmas. When it arrived they did not send the color I ordered and the color I got was not a teen males color. I returned it unused never taken out of the box and I am having a horrible time getting my refund. First of all they want a 30 percent restock fee. They sent me the WRONG item and they expect me to pay for their mistake. They have had the board for a week and no refund has been started. I have contacted them multiple times with no help!

DO NOT BUY FROM HOVERBOARDS.COM!!! I purchased the item and received it quickly, that’s all the positives I have to say. It stopped working after a few days of use and now I can’t get ahold of anyone at this “company.” The chat is never available and they conveniently don’t have a listed phone number. I will be filing a complaint

Hoverboard didn’t function correctly. Months of emails promising returns and never a solution, fix or refund. SCAM SITE! Stay away!

Wish I would have researched this company prior to buying a hoverboard from them. The hoverboard isn't working - right out of the box. I emailed - replied directly to the first email as it indicated. Then emailed to a support email address 2 days later. Still no response. Now I am out $300. DO NOT BUY FROM THEM!!!!!

My grandson has used his hoverboard h8 3 times when a fault occurred I was told by a hoverboard repair shop in Leeds the motherboard had a fault, having contacted customer service at IHoverboard they put my mind at ease  they are sending me another motherboard so I can get it fixed for my grandson, he will be over the moon, thank you Ihovercraft, amazing customer service Thanks  John McEnroe