HouseoftonersReviews of houseoftoners.com

Sent a complaint, no reply

There is no one to talk to. Phone calls and emails are not answered.

My order was wrong. I have tried to contact via e-mail to get it corrected with no response. I have called 3 x and left messages with no response. I am very disappointed.

I have tried to contact this company through all of its contact points - but to no avail. I've left messages on their voicemail and I've used that text/chat capture system on their webpage. They do not respond. If the company cannot or will not respond to a simple web query (concerning one of their products), how do you think it is going to go when you have a problem with an order. I've noticed that many people in the forum (reviews) had a malfunctioning cartridge or received the same color ink or did not receive an ink cartridge and it seems that they simply didn't do anything about it - because the ink was cheap. I don't feel that way - I like to know that a company stands by its product and is responsive to customer queries and if necessary, a customers complaint.

Package never arrived.