Hot Football TicketsReviews of hotfootballtickets.com

Don't use their service. Cancelled my order and did not refund my money. I already paid £3000.

DO NOT USE THEM 1. emails clearly mentioned that they will deliver tickets 1-2 days prior to the game. 2. charged me GBP 300+ per ticket, for long side ground level 3. charged me for ticket handling and offered delivery of the tickets. 4. booking was done at least 2 months prior to the game What happened is as follows: 1. tickets did not arrive within the 1-2 days prior to the game 2. they were not reachable, to be fair that was trying to contact them on their live chat 3. after failing to reach them an email sent and also no response 4. due to the above i made other arrangements to attend the game as i promised the kids to do so (it was their first time ever to a game and we were traveling to watch the game) 5. game day morning i reached them on the live chat, requesting a refund, clueless response "pls speak to delivery department". 6. live chat had an icon for emailing the conversation, it does NOT work 7. 5 hours prior to the game they sent an email with the tickets asking me to print the tickets (dont understand why they charged a hefty handling fee) 8. tickets are for row 30 block 90 upper side 9. Responded to delivery email saying i require refund due to the above. 10. Contacted delivery, RUDE, uninterested they see no need to help and there response is you received the tickets prior to the match, its not there problem. "there are 100 of cyber cafes in London you can go print it any where" DO NOT USE THEM

Although we received our season tickets, NOT at home as promised (!) but we had them delivered to us at a shopping centre by Ben in Manchester, I feel we were extremely lucky. We did get the seats we wanted but they were massively overpriced and it took a huge amount of effort from my wife and I to get in touch with the company. They were extremely rude on the phone and their website chat system is terrible with customer service always hanging up. The only way to get through it to phone the number to book more tickets but then ask about delivery instead (obviously they are only interested in getting your money). If you're not convinced by this review and all other negative ones then feel free to check the terms and conditions on the website and you will be shocked to learn that you are highly likely to lose your money even if you do not receive the tickets. Do NOT recommend at all! Please do not use.

I normally don't write rewiews but this company certanly deserves one. I purchased a 'behind the goal, lower tier' ticket to go and see my favourite team on Wembley. I paid for delivery and handling but never got it delivered to my home address. After 1 million unanswered calls i finally spoke to someone who said that someone else will contact me before the game. So i waited untill 1 hour before the game for a dodgy guy to come and handed me 2 season tickets. We didn't get the correct seats and ended up sitting right up in the heavens. Couldn't see anything.. So I would sugest you stay away from these guys. Very poor service..

Give this completely unprofessional and incompetent company a miss. Bought 3 tickets on 11 September to take my young sons to Tottenham v Real Madrid at Wembley tonight. Chose home delivery option. By last Friday I had nothing, so called them up and was told they would arrive last night (31st) before 9pm. I rang 5 times yesterday throughout the day and did not get through. I was on permanent hold, at one point, for 25 minutes.......Finally, at 8 pm last night, I did speak to someone and was told "that I would get an email today "telling me where to go to collect the tickets". I argued this is not what I had paid for and the reply was "You can't tell us how to deliver your tickets to you"..... So I get the email this morning saying that they cancelled my ticket "because Tottenham and UEFA have said they will not sell tickets to Spanish residents in the home section".......1. I am a UK resident and citizen, which they would have known by the address and UK registered credit card I used to buy the tickets......2. I specifically bought tickets in the away section as I am a Real Madrid supporter.... It's now match day and I don't have any other options.....as well as two very disappointed 12 year old boys....

BEWARE! Stay away from this company. I paid to have my tickets delivered to my hotel and two hours before the event were trying to contact me to tell me that they did not send the tickets and to meet someone somewhere. By this time it was too late for me to do something about it. As we had been trying to reach them on a Sunday to no avail. I truly trusted that they were going to send my tickets to the hotel. The only reason that I went to London was to go to the match and I didn't have a way to get messages until I got there. I lost 600 pounds. When I tried getting a refund they said it was my fault for not meeting there rep at the pick up location. They probably do this to everyone to save themselves the delivery fee! Do not use this company.

Horrible beyond horrible !! They gave us four seats not next to each other ever though we booked together and I payed 600 pounds please stay away they ruined the family trip to the stadium and they said it's not their problem when i called them what a disappointment Worst customer service ever beyond horrible

My dad bought some tickets from this website for a Southampton vs Man Utd game. Tickets are massive marked up, which wasn't the biggest issue except for the fact that it was expected to arrive via post. Turns out we had to print out the tickets. On further examination the tickets had two random names on, of which seems like someone could've duplicated and sold multiple "tickets" for the same spot. The fact that the website domain was registered in panama also sends off several alarms as well. This website is a way to exploit older folk and those who aren't tech savvy to realise this is a scam.