Hot Football TicketsReviews of hotfootballtickets.com

I spent £420 on a ticket to see man utd vs barcelona (2019). Upon buying the ticket i then looked at the reviews and immediately regretted purchasing the ticket. So firstly the tickets listed here are very expensive. The customer services are full of foreign and quite frankly rude people who do little help or even reassure you about the process. When you purchase a ticket, you dont pick a seat, you pick a category and you find out your seat when you receive your ticket. When i purchased my ticket, i received it a day before the game through the post, however it was a season ticket to which the name didnt correspond to my own and the seat was terrible considering the amount of money i paid. The terms and conditions are full of mistakes which got me sceptical at first and the customer service team over the phone are quite rude and wont help at all unless the event date is within 24 hours of your phone call. So to conclude, your purchasing a very expensive ticket, there are no assurances that you will receive your ticket on time (they say they guarantee you'll receive your ticket on time however their terms and conditions states they won't be held liable if you don't receive them), you wont receive any updates or help whatsoever till less than 24 hrs before the game. So even tho i did receive a ticket, the seats were terrible for the.price i paid and quite frankly, there are other decent and RELIABLE websites out there.

Whatevever you do, dont use them!!! I had my mates flew in from Hungary for Arsenal-Newcastle, paid £400 for four tickets to posted to their hotel and got a phone call from an arrogant guy who told me the address wasn't right so my tickets being returned. Advised me to make my way down to the local Royal Mail DO... After seeing I placed my order from Glasgow. Phoned the delivery office and a nice guy told me the package label was misprinted they printed the date on it instead of house number. The boys had to get their tickets on the spot. No refund.

Pour information, 7 mois après un événement pour lequel je n’ai jamais reçu les tickets, ils ont fini par me dire après mes relances insistantes et 2 plaintes, que cela ne servait plus à rien de les appeler et que je devais « faire autre chose » pour récupérer mon argent... En clair, si vous ne recevez pas vos tickets vous avez perdu! Un scandale

Inacceptable ! J'ai achete des tickets pour un match deux semaines avant l'evenement. N'ayant rien recu, j'ai contacte le site pour des explications.. Aucune reponse. J'ai attendu jusqu'au jour de l'evenement.. Rien ! J'ai du me rendre au stade et racheter des places pour pouvoir aller voir mon match... La personne en face de moi m'a dit que ce n'etait pas un site legal. J'ai envoye plusieurs messages depuis, toujours aucune reponse aujourd'hui... Une honte de voler les gens comme ca !

DO NOT USE THIS SITE!!!! APALLING, RUDE AND BORDERLINE ILLEGAL! My mum bought me some tickets from here for Christmas. They delivered them to the wrong address, despite VERY CLEAR correspondence and they told us the WRONG time of the match! In addition the “tickets” were two actual cards held by members of the club. They were accompanied by a note saying “if anyone asks where these are from say they are from a work colleague or friend”. In addition, we were told we had to return them within a day otherwise we would have to pay them an extra £100 a day. Doesn’t seem the most legitimate arrangement... So of course, we turned up late for the game and were constantly afraid we were going to be thrown out. We raised this with the provider but emails were ignored. Overall, Hotfootballtickets.com are AGAINST THE SPIRIT OF FOOTBALL and should be banned.

Just avoid. They have the worst customer service. They do not provide you with accurate information. I got my ticket 4 hours before the game and had traveled to Manchester not knowing if I will get it in time. So stressful. And the person on the phone was talking to me as if he is doing a favour. I have learnt my lesson. I had rather pay more money and get the ticket in hand then trust these shady websites.

AVOID hotfootballtickets. We purchased champions league tickets for Atletico. Communication was poor; almost non-existent. It came to 5 hours before kick off, still no tickets. I had to call their customers service, only to be told the tickets wouldn't be delivered. Although we enjoyed our trip to the city of Madrid, we were massively let down by hotfootballtickets. It's not worth the risk.

VERY DISAPPOINTED - NEVER AGAIN!! (ORDER ID 479711) booked tickets for game Juventus - Inter M. Dec 7th. We booked flights and hotel for this event! Tickets were to be delivered to the hotel - at 12:00 on the Match-Day the order was cancelled . We were informed that we would get the refund at least for the tickets. No reaction on mails!! The call-center sends reminders to accounting department - no reaction until now /Feb 14th)!!!