Hot Football TicketsReviews of hotfootballtickets.com

SCAMMERS AVOID AT ALL COSTS - Now on CHELSEA FC's site as illegal. I used this company to purchase football tickets. weeks after placing the order I had concerns as I raised a query and the telephone lines were constantly dead or requested a password to enter then said goodbye. The service from their online chat further raised doubts as it STINKS and its so obvious that this was a scam. I then read lots of reviews which seemed good but then you look into it further and realise the reviews are fake and posted to mask the real reviews. If you read the real reviews you will definitely stay away. I have reported this company and I do hope people read this properly as it will save you lots of time and money and the disappointment of not attending an event or turning up and the tickets being fake. This company are a Spanish group of companies so really check on the site for official touts as I am sure they will close Hotfootballtickets.com shortly and re-open another site - best of luck James Update: collected delivered envelope from my hotel and the envelope had 2 old membership cards for two different individuals. NO VALID tickets. Avoid this site its fraudulent

I was given tickets sitting with the away team. I am sitting among Southampton fans not able to cheer. I was even asked to take Tottenham Horspurs my scarf off!! I am super angry!!

purchased football tickets took our money, no tickets arrived, phone lines go dead, worst site EVER

I have bought tickets few times on this website and each time it was awful experience. Customer service is disgusting and did not even let you finish what you want to say or explain !! 5 stars are definitely fake reviews ! Please please avoid.

THE 5 STAR REVIEWS ON THIS WEBSITE ARE FAKE

I paid a lot of money (£252) for two tickets to watch Liverpool in the Kop! Got to the ground to pick up tickets and had to avoid police in a back street as was using someone's season ticket, which I had to return after the game! Very dodgy!!! Got my tickets to find out they was not even in the Kop!!! Shocking! I have tried to contact customer service through email and phone but no response! Overall I would never use this website again and would not recommend anyone uses it for your own good!!!

I brought 3 tickets for me and my young sons and we got tickets that were not next to each other! I explained my sons are only 5 &6 and it was not feasible to have them sit on their own in a busy football stadium but they said they do not guarantee tickets altogether (only 1 pair and a single) and they have conformed to the ticket terms and conditions. They said as the tickets are in the same block they have met the conditions and I was not entitled to other seats together or a refund! Completely ruin an expensive Christmas present for my sons will what would have been their first football match. Also ticket face value £51. paid £147 a ticket!!

I paid £314 for 2 Man U tickets for Sunday 27th Nov. when nothing had arrived within 7days of the match day I began emailing them daily, they ignored 5 of my emails. So I called them Wednesday, to be told they'd be delivered special delivery on the Saturday or personally delivered. The guy on the phone was v rude. On the Friday before I received an email stating I had to collect the tickets (even though I had selected delivery) and that I had agreed to this via their T&Cs - their T&Cs do not state this and don't even make proper sense as they are in broken English! They are a Spanish company. The email they sent finished with... " We want to remind, as agreed between us through the Terms and Conditions, in case you will not show up to collect your tickets, we will not be able to process refund to your payment. Your tickets will be considered as collected." These tickets are a season ticket that is just passed around. I had to contact a guy called Ben to arrange collection, I actually refused to collect them as these tickets are a gift so I won't be attending the game. I said the only pickup point I'd agree to was outside my house, so Ben agreed to drive 25miles and deliver them. Ben Delivered the tickets at 8:30 on Friday evening, but I had to battle to get them delivered. The reason there was an issue is because they are a season ticket that are just passed around and because of a game on Mid week they didn't get them back til later than expected. I had to point out this wasn't my problem and wasn't made apparent when I entered into the contract. I have no issue with Ben who delivered the tickets, my issue is with hotfootballtickets snide attempt to force my arm in collecting tickets that should have been delivered and ignoring me when I chased them up. Hotfootballtickets is a joke. Terrible customer service. The match has now happened. Worst possible tickets, 2 rows from the back. £314 for 2 tickets so high up they people that watched the match could nearly see. Terrible!