HotelsToYou.comReviews of hotelstoyou.com

Scam! Received confirm for order. Credit card charged. Never received any further emails. Reached out via email and tried calling, nothing. Trying to get money back from credit card. Zero stars should be allowed.

Scam! I wish I had read the reviews first. They charged my credit card and then disappeared--their phone number just clicks off, customer service doesn't respond to emails. The scammers obviously put all their effort into designing a very legitimate-looking and sounding website. Going to try to get my money back from the credit card company.

I placed an order mid January and they sent me a fake tracking number. They don’t answer the phone nor emails. Trying to get $600 returned through the credit card.

Scam - took my money, sent me an invoice and confirmation email and everything. Email and phone numbers provided were unresponsive.

Do not do business with this (company?), (person?), low-class crook. Whoever is in charge of this scam is just another someone who apparently can't find gainful employment due to ineptitude or they just enjoy seeing how many people they can scam. After waiting weeks, and following up numerous times on my order, they finally sent me two pillows that were barely more support than an empty pillow case and called them luxury pillows. I immediately tried to follow their return policy as stated on the website, and have received no reply. They do not respond to the customer service email, to their message link on the website, nor do they answer their phone.

Hotelstoyou took my order and payment on June 21, 2023. Four months later, I am still fighting for a refund.

DO NOT SHOP WITH THIS COMPANY! I ORDERED FROM THEM AND THEY TOOK MY MONEY AND NEVER SHIPPED MY PRODUCT. THEY NEVER ANSWER THE PHONE OR EMAILS. THEY DIDN'T EVEN RESPOND TO MY COMPLAINT WITH THE BBB.

Scam, ordered and never got products