HotelsinamericaReviews of hotelsinamerica.com

WARNING: DO NOT TRUST THIS COMPANY. Hotel in America's card used on file at the hotel had insufficient funds. After multiple failed attempts using their card, I had to use my credit card to pay the hotel in order to check into my room (second time paying for my stay - first was paying Hotels in America). I had positive interactions with the support representative but left it with him to keep trying to process their card with the hotel. I was prepared to send Hotels in America my invoice from paying the hotel seeking reimbursement for my original payment to Hotels in America. Later that evening, the hotel informed me they were finally able to process a card through Hotels in America, and the hotel reimbursed the card I put down. I would not trust this company to be reliable in the future.

During hurricane Milton...got there no room. Scam... no other hotels available...

This site is a borderline scam. Do not expect any refunds for incorrect information on your booking. Avoid it at all cost

Tried to book a hotel in two different locations and on both the attractive price was "sold out" despite being there for me to book initially. Offered then much higher rates for the same hotel. Isnt this called "Bait and switch"?

I booked a room. Arrived at the hotel and it was closed due to the power outage. They refused to issue me a refund! THE SITE IS A SCAM! NEVER BOOK ANYTHING WITH THM!

Please do not use this company. I booked a hotel with this company and upon checking out the hotel explained they had not paid my stay causing me to have to recharge my credit card. Trying to get this resolved was a night mate as they would not refund my money! The call center is in India—-enough said! Don’t waste your time it’s a headache!!!!!!!

Hotels of America is a fraudulent company that practices false advertisment. They are associated with Ocean 24 in Virginia Beach motel. I say motel because Ocean 24 list themselves as a resort hotel. No its a rundown motel. It has no food, vending machine and just before we left a mouse trap was found behind the bed. In addition the refrigerator doesn't close and it leaks. The floors are dirty as well. Also they are fraudulent thieves. First Hotels of America stated that the reservation is for room only. When we got there the hotel tried to charge additional fee for parking at a parking lot that was ,2 blocks away from the motel. We found free parking. Moreover, there were additional fees. I tried to cancel because of non disclosure of the additional fees. In the process I was asked to do a screenshot showing that additional fees were not stated. When I got to the part before conforming AI automatically pressed confirmed. Now I am stuck with two reservation for one night. The motel refused to cancel the second reservation which was mistakenly done. Hotels of America asked them to sign a cancellation form so that I can get my money back. They refused. They stole my money. They even refused to change the date on the incorrect reservation so that I could utilize the room that I paid for. Do not use Hotels of America or Oceans 24 they are fraudulent thieves. My bank is investigating.

I'd give Hotels of America negative 5 Stars if I could. I booked a room at a Microtel Hotel thru their site and it was the wrong date and location. Could have been my error, but I suspect that the website took me to the wrong location. Either way, I called after getting the confirmation and realizing the error. I called within an hour and was told that they could not or would not refund the charge. Seriously? Zero grace period? I am going to contact the hotel's corporate office and strongly recommend that they no longer allow Hotels in America to act as a third party reservation service. Don't use them!