HotelsinamericaReviews of hotelsinamerica.com

Their website automatically advanced my booking date by a week, then conveniently their refund policy leaves out the detail that their policy "doesn't cover wrong booking dates" and will refuse a refund. DO NOT USE THIS SERVICE!!!

Just wanted to see how many more people have been scammed by this company. Total scam, do not trust anything from this company. I filed a BBB and FTC claim against this company in my state of PA and the company state of CA. I did not get anywhere when it was said and done because neither of these two types of filings can be tools to legally require the company to be accountable for their scam actions. In any event, if anyone ever needs some evidence and information to file a class action lawsuit with this company, please contact me. I'd be happy to invest the time to help do this. Look at all of these negative reviews and falsely advertised promises from their online website. It's just plain criminal if you ask me! My above mentioned filings included Paypal which was much better than Hotels in America overall for replying, however, very lacking in their consumer protection for undelivered services from scam companies such as Hotels in America. So, beware of Paypal too. We cancelled our account with them. Please contact me if anyone does get started on taking legal actions with either of these two very low performing companies in regard to honesty and legitimate business practices. I struggle to even call Hotels in America a business. They are just a scam operation!

SCAM- THE WEBSITE TAKES MY 3 CREDIT CARD INFO AND KEEPS ERRORS AND ASKS ME TO USE DIFFERENT CARDS - I FOUND OUT THE WEBSITE SHOWS LOW PRICES TO TAKE PEOPLE'S INFORMATION, PHONE, EMAIL, ADDRESS, AND CREDIT CARD - FULLY SCAM !1!! I CALLED THEM, AND THEN SHE TOLD ME THE TOTAL PRICE % WAS 50 HIGHER THAN THE WEBSITE !!! SAYID: THAT ROOM IS GONE; NOW YOU HAVE TO PAY %50 EXTRA !!!

Do not use this company. A hotel i booked through them canceled my reservation. They will not give me my money back even though I never stayed at that hotel. Was all the money I had running from both hurricanes. The hotel has tried to talk to district manager every kind of manager and they will not return their calls. This is under the umbrella of Exparian . Yet still nothing

I would rate it a 0 is I could. The manager at hotel said he would gladly refund us for the nights we didn’t stay and called this company to provide all the necessary information for me to get refunded. Hotels is American just gives you the run around to refund your money. It’s been 1 month and I still have not received my refund. This website is a SCAM. DO NOT BOOK WITH THEM.

Booked the additional refund fee. When the event was canceled due to Hurricane Milton flooding and damaging the area we are attending they do not see this as a cause to cancel. Painful to try and get a refund which they will NOT give you DO NOT USE EVER!!! Worst site of all time. Customer service speaks LITTLE TO NO ENGLISH. It’s hotels in INDIA

I have never used this site before and after today, I never will again. I put in the date I needed because I literally changed my flight an hour before. After booking, I noticed the date has changed to the very next day! So I called them saying I know I didn't put the next day. That makes so sense. He told me, it's non-refundable and non-changeable. He pretty much told me it was not my fault for verifying the date and that I'm need to pay and make a new reservation. I told him that i think this site changed it on purpose. So now I'm in the process of disputing this charge with my bank. I wished I looked at the reviews before I booked from this site. I hope my review helps someone so they don't fall prey to this site.

Stay away from them. I booked a hotel through them 10 minutes from we came from and were going back to the next morning. When we got there, they told us they were overbooked and sent us to another hotel 20 minutes in the opposite direction. It added 40 minutes of travel for us and we were also getting a cheaper place for the same price we had already paid. We have already contacted their customer service who was unable to compensate us in any way.