Mark Jay A.
They are legitimate; you just need to call the hotel and Hotels in America customer service to confirm both.
I booked Hotel Lulu through Hotels in America. When I read the bad reviews, I realized I might be in trouble. So, I called Hotel Lulu first to check if they had my reservation. They told me, “There is no reservation under your name.” Then, I called Hotels in America and asked why my name wasn’t in Hotel Lulu’s reservation system. It was only after that they made the reservation with the hotel. Their customer service (his name is Joey) also called me to inform me that they had booked me at Hotel Lulu. I didn’t pay anything extra at the hotel, so I guess their website is legit. Just make sure to call both the hotel and Hotels in America to confirm your reservation. I did these confirmations about two weeks before my arrival in Anaheim.

