HotelsinamericaReviews of hotelsinamerica.com

Don't BUY REFUNDABLE - it's not actually refundable. It's more like flight insurance where you only have a claim for reimbursement if there's injury or illness.

Made a reservation from 1 August to 3 August. The confirmation showed up with dates of 1 November to 3 November. Called the number to change it to the proper dates. The representative said they can't make changes since I purchased a non refundable reservation. I didn't want a refund. I wanted it changed to the correct dates. Afterwards, I researched them and almost every review is negative. Now, I know why

Never use this site the worst experience ever ,even that i paid for insurance refund they asked me personal questions about y health wich goes against hippa in order for me to get a refund even that i was willing and did send all my disease information they still declined to give me a refund at the end someone with common sense helpep ne but it took a lot i had to even sent my thyroid cancer information please dont use this website ever again its the most frustrated experience i had in my life very bad especially in a circumstance of my disease and my health it was horrible

Absolutely avoid. Do not use. I bought a reservation, and due to circumstances out of my control, needed to cancel. I called back in less than 24 hours and they refused to refund the money. I called the hotel agreed to cancel without penalty. They suffered no monetary loss and I was punctual with my communication and provided them all the documentation. There are far better travel sites to use. HotelsInAmerica is not one of them. Save yourself the trouble

They don't give you refunds for stay you don't use even if you paid 30 dollars for a cancellation. It had to be a reason THEY deemed excusable. I was in an emergency weather crisis in my city. A tornado hit the city knocked everyone's power out and even killed some people. My apartment ended up being partly destroyed. I had to get hotels because of it and because I did jot know how long the power was going to be out, I booked 4 nights. I only used 2 nights because the power came back on at my house so I no longer needed those days.. mind you, I'm a local, not travel from a different state. They would not give me a refund because they don't refund people who does not want or need the stay.. which does not make any sense because even if their reason was valid.. they no longer need the stay, so there should not be any reason for a refund.. just refund me MY HARD EARNED MONEY!! this is a breach. This is how these companies steal our money and become rich.. all politicians are scammers just like this company and I can't wait to speak with my lawyer on this company.

SCAMMED ME OUT OF $700.00 PLEASE BE Sure to READ Ridiculous, SERIOUSLY RIDICULOUS...Cancelation Policy...BETTER HAVE .. DEATH POLICY..DR EXCUSE... JURY DUTY SIGNED BY JUDGE DOCUMENTATION!!!! TOO GOOD TO BE TRUE!!***** DON'T GIVE THEM FREE MONEY!!

Do NOT use this site to book hotel, I showed up at the hotel and they can’t find my reservation

sent email with confirmation number. Showed up at hotel and hotel had not record of reservation. Call Hotels in America phone number and was on hold for 45 minutes before hanging up. Had to find and pay for another hotel 2 night stay.