HotelsinamericaReviews of hotelsinamerica.com

I would give them 0 star if it were possible. I will never book through them again or advise anyone to not book with them as well. Don't waste you money or time fooling with this so called 3rd party affiliate! I cancel my rsvp upon showing up to the hotel because of poor room accommodations. They couldn't move me to another room because they claimed they were full. I call Hotel in America and sent them pictures of the room. I worked with the hotel manager on getting on partial refund. He granted it in documents I sent directly to Hotel in America. Was sent a email saying it could take up to 14 days to get a refund and they would do there best. After 15 days of no communication from them about an amendment, I emailed them. They finally responded that there partners denied me a partial refund even after the hotel manager at the place I book at approved a partial refund. I was ok being with being charged a one day cancelation fee but Hotel in America and its partners are a complete rip off and I also they knew all alone they were not going to honor the hotel manager partial refund to me. They didn't try to solve this issue. If the manager of the hotel approved a partial refund, then what is the problem. I paid 334.00 up from to Hotel in America booking site, manager of hotel approved a 208.00 refund! I got nothing in return from this 3rd party affiliation because according them there partners denied my refund! What partners 🤔 is my question if the hotel manager already approved a refund in document I sent them. Please never book with this 3rd party ever. One way or another, you will be screwed by them. O star

Rented a room said rooms where sold out after I paid, has to book somewhere else I don't know how to get reimbursed BTW after they charged me and said no double bed rooms available it took me to the place where could chose available rooms and they had double rooms available again what a SCAM

I would put 0 stars if I could. Would not complete booking unless you paid a tip. I am contacting my credit card company to make sure my information is not compromised!

Zero stars. Should be illegal. It's a trap - don't fall for it!!!

horrible customer service!!! At the time of my booking there were 2 options 2 double beds $69 With WiFi With breakfast Same room $70 With WiFi Breakfast And FREE CANCELLATION So of course I purchase the option with free cancellation. Our trip situation changed and I needed to move my booking out by 1 week or cancel and order a new room. After talking in circles to the customer support they said I did not have the free cancellation and could not change dates. Non refundable and non amendable. Seriously so frustrated with them. Fraudulent company scamming people out of what they purchased

Do not use them! I booked through Them for LaQuinta in Moline, IL. Checked in late. They said served until 11 am. Seeing it was late and we wanted to just crash, we didn’t realize all the problems with our room. The one wall had no electricity, the bathroom sink leaked all over the floor and the shower curtain had mold all over it. So disgustingly gross. Also, when we went down at 9am there was no food. They said they just cleaned it up. I don't think they even served food, as there was no breakfast smells. Another lie. After complaining to the front desk attendant, he understood our concern (so we thought-lies again). He then said they would reimburse us, but we had to go through Hotel in America. We have called both Hotel in America and LaQuinta about 10 times, both telling us what steps to take and here we still sit with no one helping us! All lies! What a waste of our time!! I jist want others not to suffer and think the hotel you would be staying at is nice. It's disgusting. Do not use with LanQuinta or Hotel in America! They both lie and don’t care about the safety or cleanliness of their rooms-just want to take your monies!

They never paid the hotel where we stayed, so the hotel charged for the room too. I am still in the process over a month later trying to get a refund from them, since they never sent money to the hotel. Just avoid them.

Absolutely deceptive pricing practices! The advertised price was bait to get you to book. Then, the moment they charged my card, a message popped up saying the rooms were sold out at that price. It's a blatant attempt to force customers to pay a higher price. This is a scam, plain and simple. Beware of this misleading tactic they use to lure you in.