HotelsinamericaReviews of hotelsinamerica.com

Stay away from this company, they are scammers, I had a really bad experience yesterday when we arrived at the hotel we didn’t have a reservation.

Horrible company. Was sick with Covid and tried to cancel or at least get a hotel credit. Nope! Kept my money although hotel said they would have refunded if booked with them as I gave plenty of notice. Don't do it! They are horrible!!

A scam. I made a reservation & upfront payment. And when I got a confirmation it said that I will pay additional $69 to the hotel. Whenever you book all fees must be listed. If they ask you to pay anything additional after making a payment - it's a scam. They are probably somewhere in India... Trying to reach by phone & all I get is a hold music, no one is picking up. Sent an email but I doubt I'll get anything back too. Credit card dispute definitely.

If I could give negative stars I would. I booked a room 3 weeks in advance. They took the payment immediately. Then I read the reviews (I know I should have don't that first). I called the hotel to verify my reservation, but there was not one made. I emailed the company and 3 days later they emailed me back stating that it takes time for a reservation to show up and to give it a few days. Well 1 week before our upcoming trip there is still no reservation. I emailed and called, again and have yet to hear back. I disputed the charge through my bank and got my money back. I booked directly with the hotel, which was cheaper anyway. Do not use this company! They steal your money and do not respond to issues.

ZERO STARS. In fact, they owe ME some stars. Today, we booked a last-minute hotel for tomorrow night for a memorial service. My husband actually made the booking, and he told me what the name of the website was. I commented that I had never heard of it. He went ahead and made the booking, and then I started reading the reviews. 8 hours later, my husband was nervous, so he asked me to call the hotel and make sure they had our reservation. They did not have it. Furthermore, they are booked solid for tomorrow night. So sounds like this scam operator just made off with over $200 for doing literally nothing besides claiming we were booked into a hotel that is already booked full. We are going to be filing a fraud report with our credit union on Monday. I'm not sure if that will get our money back or stop the transaction, but it's worth a try. Please learn from our fail and do not even think about booking with these people. Of course, if you're like me, you will be reading this after you have already given them your money.

Beware! Beware! Beware! Scam! I will be reporting this company to the BBB and will also be suing. I can't believe that they haven't been shut down yet!

This company sucks! Do not book through them. I submitted payment on their webpage and an error occurred for me to correct. I corrected error and then submitted payment. This cause two charges for a singular transaction. When I reached out to their rep on a phone, I explained the situation, she hung up on me. Then I reached out via support email, after a couple days they finally responded saying that I wasn’t within their cancellation policy after I clarified this was a website technical error not a booking cancellation. They responded back three times with the same message. Do not use. Don’t be fooled by the low price they find. Everything else is garbage.

Less than a star!!! They lie and take your money without a hotel stay! When I called that my dr had to cancel my out of town appointment they said with a dr letter I would be refunded. However I was emailed no it wasn’t approved 3 weeks later and lost almost $300 for a room so I could see a specialist 5 hrs from home. Now I won’t be able to rest when I go.