Hotels4TeamsReviews of hotels4teams.com

Booked a room at La Quinta online through the Hotel4Teams web site. When the confirmation came through reservation was at a Days Inn that had received 1 star terrible ratings. Called customer service. Was told it "changed names" to which I replied that it was a different address. Cancelled the Days Inn reservation and was supposed to be transferred to booking to make the correct reservation and was conveniently hung up on TWICE. I would avoid any type of business dealings with this company. Very suspect business practices!

Hotels4Teams is a SCAM. The company block books hotel rooms so that they are unavailable to regular consumers, then resells them and makes reservations through Expedia, etc. H4T provides no customer service when you want to cancel a reservation. My son had a baseball tournament in Mesa. I tried to find a hotel through Expedia, Trivago, etc. but couldn't find anything. H4T had a variety of rooms available in the properties I searched so I reserved a room. I had to prepay to confirm my reservation (non-refundable). Needless to say, the tournament and international travel was cancelled due to COVID-19. I called and emailed H4T, received a generic computer generated email indicating they would look into the request. I called the resort to cancel the reservation but was told that because the reservation was made through a third party they could not cancel it. I tried to cancel the reservation through Expedia but could not. Even after leaving numerous email and phone call messages, I never received a call back. Don't ever use this company. Customer service is 'ZERO'.

HOTEL 4 TEAMS IS ABSOLUTELY HORRIBLE. ON MY WAY TO VEGAS I WAS CALLED BY PRICELINE TO TELL ME THAT EXTENDED STAY BASICALLY GAVE MY ROOM AWAY AND THAT I NEEDED TO GO THROUGH HOTEL 4 TEAMS RE-BOOK. CALLED H4T AND DARBY TOLD ME I HAD TO CALL CUSTOMER SERVINCE IN THE MORNING TO RE-BOOK OR GET MY REFUND. HAD NO INTEREST IN HELPING ME WHATSOEVER. WHEN I ADVISED DARBY I WAS ALREADY ON THE ROAD AND WAS A FEW HOURS OUT FROM VEGAS HE SAID 'I'M SORRY MA'AM IM IN THE SALES DEPT THERE'S NOTHING I CAN DO.' WOWWWWWWWWWWWWWWWWWWWWW. LONG STORY SHORT, PRICELINE WAS WHO HELPED ME AND WAS ABLE TO GET ME BOOKED INTO ANOTHER HOTEL. ONCE H4T TAKE YOUR MONEY THAT'S IT, THEY ARE NO LONGER HELPFUL. HORRIBLE PLACE

Booked a hotel and prepaid in full. When I arrived to Boston, I pulled up my reservation with booking number but there was no address for the hotel. When I googled the hotel name it said “permanently closed” the only number in the reservation wS hotels4tesms and they wouldn’t answer or return my calls. I looked up the phone number for the hotel and it was a restaurant in Boston who had never heard of it. I lost all my money and had to book a last minute hotel at 3 times the price. No one from hotels4tesms returned my call over 3 days I left messages. Very frustrating

The motel booked, was supposed to be 2-3 STAR property. Stay scheduled for JUN 2020. Today is MAR 2. Was informed yesterday that the property is rented by the month to transients. This is unsafe and undesired. Called to ask for credit back to credit card to book elsewhere. NO ANSWER at 800 number. Had to leave message. STILL WAITING. Will advise the credit card that the room was booked using fraudulent information and ask to have the charge reversed.

Booked through hotels4teams and prepaid $191.33 for a room in Alachua, FL Sept. 13-15th. At check in the hotel asked for the card we paid with, which seemed normal. After check out, we realized the hotel charge us $151.16 to cover the room. Called and asked why and they said hotel4teams had never paid them for the room and they had to charge us. They told us to get a refund from hotel4teams (3rd party) who also charged us $40 more than what we paid by going directly through the hotel. Called hotels4teams on Monday the 16th, sent the info they asked for, and was promised a phone call back that same afternoon. Have yet to receive a phone call (it's now Wednesday the 18th). They are still holding my money and nobody cares. Customer Service is awful. They charge MORE than if you go through the hotel, and they don't even cover the room when you book through them. Fraudulent activity as far as I'm concerned. I had to dispute the charge with my bank and hopefully that will get some action. We almost over drafted our account because of the double charge AND we need this money for bills that we are fighting to get back. Wish someone cared, cause hotels4teams DOES NOT. Edit on Sept 19: still no word. Yes they reached out on FB messenger (real professional) and I've responded and ALREADY emailed the documents requested (which were acknowledged received ON Monday) but still have not received a call or a refund. It is now 4 days later. Save yourself the hassle and go elsewhere!