HostForWebReviews of hostforweb.com

I was impressed that the company assigned a dedicated customer Manager to us. Our issue was resolved quickly after i have provided necessary details.

Because previous persons in our company dropped the ball, we ended up with a database that wasn't properly maintained. HFW has helped us limp along for 18 years. Now, because of new things, they couldn't maintain it. We've been trying to migrate it to a better platform within HFW and the billing got confused for no explicable reason. Anyway, I was very hacked off. Kim G was very polite and patient, bless his heart.

Jansen was very helpful. Since I'm a website novice, he was able to point me in the right location where I was able to figure out the problem myself.

Great Service The only thing is the access to my DNS settings would have been great

Prompt response to support requests and quick with resolutions.

Hostforweb VPS. Lots of stuff, VPS wise, is down to yourself to figure out! No auto AV, email servers, FTP, log errors, all up to you to raise tickets yourself to get setup / corrected. REALLY could do with a mandatory script for all new VPS etc. completely unmanaged. No guidelines or recommendations for nontechnical people..... but Good Chat support these days, ( very poor in the past ).

I find Host for Web very helpful I like that they have real people assisting you with queries and not a robot. Their sales and support is very helpful always ready to resolve things when you get stuck and also very patient in answering questions that gives you a better understanding of hosting requirements. They have often helped me fix things when things have gone wrong and they sometimes do with tech.

No long history with these folks yet however I must make these observations because fair is fair: I and some others were forced to change hosts due to our host went out of business. I went with Hostforweb based on the number of positive reviews from users. Hostforweb reliability and support have been flawless. I have not had a single issue. Immediate account setup and I had a number of questions that I sent via email and they were answered precisely, accurately, logically and in easy to understand terms in less than 15 minutes every time. So far everything is good...if it changes I will post again but for now I and my 8 customers in the USA are happy.